Commercial Liability Claims Specialist

4 weeks ago


Melbourne, Victoria, Australia Gallagher Bassett Full time
Job Overview

We are seeking an experienced Commercial Liability Claims Specialist to join our team at Gallagher Bassett. As a key member of our claims team, you will play a vital role in managing complex General Liability claims for our clients.

About the Role

This is an exciting opportunity to work with a diverse and unique General Liability claims portfolio. You will be part of a dedicated and experienced team of liability insurance experts who will support your development and learning. Our ideal candidate is an experienced Liability claims consultant or Claims Specialist looking to solidify their career within our Global Brand or a legal professional looking to transition into Liability Claims handling.

You will add value to your team by:

  • Managing a broad portfolio of complex liability claims end-to-end, including General Liability and Employment Practices Liability.
  • Interpreting policy wording and applying it accurately.
  • Providing recommendations on indemnity, liability, quantum, reserving, and settlement.
  • Managing claims of varying complexities.
  • Liaising with various third-party providers, including Solicitors, Loss Adjusters, Comcover Members, and Barristers.
  • Settling claims within client service instructions, company guidelines, and delegated authority.
  • Attending mediations where applicable (interstate travel may be required on occasion).
  • Complying with relevant and policy requirements.
  • Resolving complaints in accordance with company guidelines.
What We're Looking For

We are seeking an Australian citizen with:

  • Liability Claims experience in public liability and/or professional indemnity claims or general insurance claims management experience.
  • The desire to learn and progress within this collaborative and talented team.
  • Well-rounded communication and interpersonal skills.
  • Strong time management and organizational skills, with the ability to work in a fast-paced environment.
  • A degree in Law or an insurance qualification related to Insurance (desirable).
  • Legal professionals with an interest in and exposure to general liability claims (desirable).
  • Industry-specific ANZIIF qualifications (desirable).
Salary and Benefits

We offer a competitive salary package, including:

  • $80,000 - $110,000 per annum, depending on experience.
  • Paid parental leave.
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible, and inclusive working environment which is built around great team support and rewarding opportunities.
  • Exciting career – as our Company grows, so do the opportunities for our people.
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts.
  • Service recognition awards and employee assistance program for yourself and immediate family members.
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs.
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers).


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