IT Technical Support Specialist
4 weeks ago
We are seeking an IT Technical Support Specialist to join our team in Melbourne. The ideal candidate will have a strong background in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies.
Key Responsibilities- Provide technical support to Asia offices
- Manage IT service requests, incidents, and changes
- Analyze impact, risks, and effort needed for change requests
- Implement approved changes to the system
- Coordinate with Global Support Teams for changes and support required by business partners
- Regularly check for new issues/incidents raised by key business partners
- Bachelor's degree or equivalent
- Minimum 1-2 years' experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies
- Strong analytical skills and attention to detail
- Excellent communication skills, both written and oral
- Good project management skills
- Good working knowledge of and troubleshooting experience in Office 365 (on prem and cloud), Outlook, Lotus Notes, and SharePoint
The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience. Additionally, you can expect a range of benefits, including professional development opportunities and a supportive work environment.
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Technical Support Specialist
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Technical IT Support Specialist
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAt Amazon Support Services Pty Ltd - D05, we are seeking a talented Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our team, you will play a vital role in providing exceptional technical support and services to our customers.About the RoleThe ideal candidate will have experience...
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