IT Technical Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Anton Murray Consulting Full time
About the Role

We are seeking an IT Technical Support Specialist to join our team in Melbourne. The ideal candidate will have a strong background in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies.

Key Responsibilities
  • Provide technical support to Asia offices
  • Manage IT service requests, incidents, and changes
  • Analyze impact, risks, and effort needed for change requests
  • Implement approved changes to the system
  • Coordinate with Global Support Teams for changes and support required by business partners
  • Regularly check for new issues/incidents raised by key business partners
Requirements
  • Bachelor's degree or equivalent
  • Minimum 1-2 years' experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies
  • Strong analytical skills and attention to detail
  • Excellent communication skills, both written and oral
  • Good project management skills
  • Good working knowledge of and troubleshooting experience in Office 365 (on prem and cloud), Outlook, Lotus Notes, and SharePoint
Salary and Benefits

The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience. Additionally, you can expect a range of benefits, including professional development opportunities and a supportive work environment.



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