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Technical Support Specialist
1 month ago
Axiom Technologies is a global IT services partner that supports medium to large-scale enterprises. We are committed to delivering exceptional service to our clients, and we're looking for an experienced Technical Support Specialist to join our team.
About the RoleThis is an exciting opportunity to work as a first point of contact for clients, resolving technical issues and providing timely assistance. As a Technical Support Specialist, you will be responsible for:
- Taking calls from clients and resolving their technical issues efficiently.
- Identifying and diagnosing problems using deep product knowledge.
- Providing resolutions to clients based on in-scope processes.
You will be working closely with our team to ensure seamless service delivery and meeting client expectations. If you have a passion for delivering exceptional customer service and are skilled in technical support, we would love to hear from you.
