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Customer Solution Expert

2 months ago


Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Inbound Sales Agent. As a key member of our sales team, you will play a crucial role in driving revenue growth by handling incoming inquiries and converting leads into sales.

This is an exciting opportunity to work with one of Australia's leading Energy Providers, providing exceptional customer service and building strong relationships with potential customers.

Key Responsibilities
  • Handle incoming inquiries and convert leads into sales
  • Provide product information and guide customers through the sales process
  • Work closely with potential customers to understand their needs and preferences
  • Meet and exceed sales targets and key performance indicators (KPIs)
Requirements
  • Excellent communication and customer service skills
  • Confidence in learning new systems and sales-related software
  • A great attitude and motivation
  • Full-time work rights for a minimum 12-month period
What We Offer
  • Hourly rate + On-Target Earnings (based on reaching KPIs)
  • Unlimited access to Sonder - Trusted Wellbeing Platform
  • Extensive training to support career development within the business
  • A supportive and inclusive work environment
Our Culture

We believe in fostering an inclusive culture that celebrates diversity and individuality. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the community.

We are committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE, investing in our PEOPLE, and being PASSIONATE about what we do.