Customer Service Representative

4 weeks ago


Wollongong, New South Wales, Australia IMB Bank Full time
Customer Service Representative

IMB Bank is seeking enthusiastic Customer Service Representatives to join our Branches in the Wollongong Region. As a Customer Service Representative, you will provide great service and support to IMB customers in relation to their financial needs.

Main Responsibilities:
  • Have conversations and interactions with customers via all channels, including face to face, phone and online, and help them with their banking and insurance needs and enquiries.
  • Explore new opportunities to find the right financial solutions that may improve their position.
  • Use various technologies, systems and digital platforms, cash handling and balancing.
  • Work with your Manager and team to collectively achieve the branch goals and objectives.
  • Maintain a high level of operational adherence in line with company and regulatory standards, policies and procedures, and carry out administrative duties.
Requirements:
  • Experience in sales and service, preferably in retail, banking or hospitality industries.
  • Cash handling experience and an accurate eye for detail.
  • A learning mindset and ambition to build a career in the banking industry.
  • An aptitude for technology and proficient in MS Office programs/apps.
  • Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment.
  • A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements.
  • A genuine desire to help people, work directly with customers as well as work with and support a team.
Benefits:
  • A supportive culture that actively promotes inclusion and the wellbeing of our employees.
  • Competitive remuneration.
  • Wellbeing days.
  • Product concessions.
  • Paid parental leave.
  • Purchased leave options.
  • Study assistance.
  • Corporate uniform.
  • Genuine investment in your learning and professional growth.


  • Wollongong, New South Wales, Australia IMB Bank Full time

    Customer Service RepresentativeIMB Bank is seeking enthusiastic Customer Service Representatives to join our Branches in the Wollongong Region. As a Customer Service Representative, you will provide great service and support to IMB customers in relation to their financial needs.Main Responsibilities:Have conversations and interactions with customers via all...


  • Wollongong, New South Wales, Australia HOBAN Full time

    HOBAN Recruitment is seeking a skilled Customer Service Representative to join our team in partnership with the NSW State Emergency Services-SES. As a key member of our call centre team, you will provide vital assistance to the general public in emergency situations and severe weather events.Responsibilities include:Receiving inbound calls from the public in...


  • Wollongong, New South Wales, Australia IMB Bank Full time

    About the RoleIMB Bank is seeking a Customer Service Representative to join our Wollongong University Branch. As a key member of our team, you will provide exceptional service and support to our customers, helping them with their banking and insurance needs.Key ResponsibilitiesDeliver outstanding customer service through face-to-face, phone, and online...


  • Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full time

    About the RoleWe are seeking passionate individuals to fill permanent, full-time and part-time positions for our Customer Care Consultant role. This exciting opportunity will see you work in a fast-paced call centre environment, assisting families and carers by answering inbound calls. Your responsibilities will include providing information, discussing...


  • Wollongong, New South Wales, Australia Zeus Street Greek Full time

    At Zeus Street Greek, we're passionate about serving delicious Greek food with a modern twist. As a Team Member, you'll be part of a fast-paced team environment where you'll deliver consistent customer service and work towards maintaining our high food quality and safety standards.Key Responsibilities:Deliver exceptional customer serviceMaintain high food...


  • Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full time

    At Probe Asia Pacific Pty Ltd, we're passionate about delivering exceptional customer experiences. We're seeking a talented Customer Care Consultant to join our team in Wollongong.This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a culture that values fun, respect, integrity, innovation, and...


  • Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full time

    At Probe Asia Pacific Pty Ltd, we're driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing outstanding support to families and carers, answering inbound calls and offering information, discussing available options, and advising on services that support independent living at home, along with short-term and...


  • Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full time

    We're seeking passionate individuals to fill various Customer Care Consultant roles within our growing team at Probe Asia Pacific Pty Ltd.This exciting opportunity involves assisting families and carers by answering inbound calls, providing information, and advising on services that support independent living at home, along with short-term and long-term care...


  • Wollongong, New South Wales, Australia IMB Bank Full time

    At IMB Bank, we're seeking enthusiastic professionals to join our team as Customer Service Representatives in the Wollongong Region. This role involves providing exceptional service and support to our customers, helping them with their financial needs and enquiries. Key responsibilities include:Engaging with customers through face-to-face, phone, and online...


  • Wollongong, New South Wales, Australia Warrigal Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Warrigal Wollongong. As the first point of contact for visitors, you will provide professional assistance and services to all customers and the wider community.The OpportunityWe value the impact you make and thank you for your selfless care. With your passion for...


  • Wollongong, New South Wales, Australia Warrigal Full time

    About WarrigalWe are a leading aged care provider with over 60 years of experience in creating a culture of kindness, compassion and understanding. Our mission is to support older people to have great lives, age with dignity, independence, happiness and connectedness.Job Title: Front Desk ReceptionistThis part-time position is available at our Wollongong...


  • Wollongong, New South Wales, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is partnering with the NSW State Emergency Services to fill a large number of casual support positions for the 132500 line call centre.This centre provides vital assistance to the public in emergency situations and severe weather events. As a member of our team, you will work in a dynamic call centre environment, responding to calls from...


  • Wollongong, New South Wales, Australia Warrigal Full time

    About the Role:We are seeking a skilled Customer Service Representative to provide exceptional care and support to our residents in a Part Time capacity.About the Opportunity:This is a unique opportunity to make a real difference in the lives of older people, providing customer service and support in a dynamic and challenging environment.About You:We are...


  • Wollongong, New South Wales, Australia WIN Radio Pty Ltd (i98FM) Full time

    About us:i98FM is the Illawarra's Number 1 radio station and part of the WIN Network. We pride ourselves on having a healthy team environment that enjoys a multimedia approach to exceeding our clients' expectations. We are connected and engaged with our listeners and the Illawarra community, living by our 'Feel Good' brand values.Job Overview:We are seeking...


  • Wollongong, New South Wales, Australia Probe CX Full time

    About this roleWe are seeking passionate individuals to fill multiple permanent positions as Customer Care Consultants in our Wollongong call centre.As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support...


  • Wollongong, New South Wales, Australia WIN Radio Pty Ltd (i98FM) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Radio Promotions Representative. As a key member of our street team, you will be responsible for promoting our clients and representing our radio station in a positive and professional manner.Key Responsibilities:Develop and implement promotions and marketing...


  • Wollongong, New South Wales, Australia Medibank Full time

    Immerse Yourself in a Culture of ExcellenceAt Medibank, we're passionate about creating an environment where work is an exciting adventure.As a Customer Service Specialist, you'll play a vital role in delivering exceptional service to our members. You'll be part of a team that values innovation, teamwork, and continuous learning. Your contributions will...

  • Sales Representative

    3 weeks ago


    Wollongong, New South Wales, Australia The Just Group Full time

    About the RoleWe are seeking a highly motivated and fashion-conscious Sales Assistant to join our team at Jay Jays. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales targets.Key ResponsibilitiesRepresent Jay Jays by providing exceptional customer...

  • Sales Representative

    4 weeks ago


    Wollongong, New South Wales, Australia The Just Group Full time

    About the RoleWe are seeking a highly motivated and fashion-forward Sales Assistant to join our team at Jay Jays. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales targets.Key ResponsibilitiesRepresent Jay Jays by providing outstanding customer service...


  • Wollongong, New South Wales, Australia ARN Australia Full time

    We are seeking an experienced and results-driven Business Development Representative to join our team at ARN Australia. As a key member of our sales team, you will be responsible for fostering new business relationships and driving revenue growth through innovative advertising solutions.Located in the picturesque Illawarra region, this role offers a unique...