Repair Solutions Coordinator
1 month ago
We are seeking a Repair Coordinator to join our team in Sedgwick's Repair Solutions division. As a key member of our team, you will play a critical role in supporting our clients and their customers in their time of need.
Key responsibilities- Engage with partner builders to complete site assessments and building make safe.
- Obtain specialist reports and coordinate property repairs.
- Deliver an excellent customer experience through effective communication with customers, clients, and service providers.
- Perform service delivery tasks and maintain case systems and databases in accordance with agreed SLAs or management requirements.
- Maintain excellent Client/Supplier/Customer relationships through excellent written and verbal communication.
- Previous office experience in insurance claims or construction.
- Advanced skills in the use of Microsoft Word and Excel, including PivotTables and complex formulas.
- Excellent written and verbal communication skills.
- Excellent organisational and administrative abilities, with attention to detail.
- Proficiency in documentation management and record-keeping.
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
At Sedgwick, we live our five core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. We are an equal opportunity employer and are committed to ensuring that our recruitment process is fair and accessible for all candidates.
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Customer Service Solutions Coordinator
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Wollongong, New South Wales, Australia Sedgwick Full timeAbout UsSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
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