Fitness First Club Sales Consultant

1 month ago

Sydney, New South Wales, Australia Fitness First Full time

About Fitness First:

We are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria.

Our mission is to empower people to lead fearless and extraordinary lives through innovative health and wellness offerings.

We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

This role is a key part of our team, driving membership growth and retention through positive interaction with our members, assisting them with enquiries, and providing exceptional customer service.

The Member Support Consultant (MSC) will be the first point of contact for our members, inspiring thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.

No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life.

In this role, you will drive membership sales by performing outreach activities, generating and converting leads, and providing sales presentations and tours to prospective members.

You will also create great member journeys via positive and personalised interactions, achieving successful outcomes to enquiries, and opening and closing the club as per the club roster.

Responsibilities include:

  • Contribute to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster

Requirements include:

  • Current First Aid & CPR certificate.
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success

What we offer includes:

  • A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our 'recognition for service awards'
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group

Elevate your professional and personal growth with access to our industry leading learning and development content, including the FLG Learning Hub and Blinkist. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.

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