Fitness First Member Support Specialist

1 day ago

Sydney, New South Wales, Australia Fitness First Full time

About Fitness First

">

Fitness First is a globally recognised leader in the fitness sector, with 46 clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication.

>

We are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

>

The Opportunity

>

As a Member Support Consultant (MSC), you will be the driving force behind the success of Fitness First. You will interact with people from all walks of life and drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness.

>

You will aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.

>

Responsibilities

>
  • Proactively contribute to club sales budget utilising sales promotions and referrals campaigns>
  • Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities>
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities>
  • Providing sales presentations and tours to prospective members>
  • Creating great member journeys via positive and personalised interactions>
  • Achieving successful outcomes to enquiries>
  • Opening and closing the club as per the club roster>
  • Active involvement in member retention programs, inspiring members to continue their fitness journey>
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Requirements

>
  • Current First Aid & CPR certificate.>
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members>
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action>
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself>
  • A team player - you can rally through the hard times and celebrate personal and team success>
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

What We Can Offer You

>

A competitive package including base salary $60,000 and super, plus commission, along with a complimentary Platinum Fitness First membership.

>

We offer anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards.

>

Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines.

>

Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards.

>

About Fitness & Lifestyle Group

>

Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia.

>

Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

>

We support over 585,000 members in leading healthier, more active lives across 319 locations across Australia, New Zealand, and Southeast Asia.

  • Fitness First Member Engagement Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    **Become a Member Engagement Specialist at Fitness First**About Fitness First:A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. Our mission is to empower individuals to lead healthier, more active lives through innovative and diverse health and wellness...

  • Fitness First Member Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstWe are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria.Role OverviewThe Member Support Consultant is the driving force behind the success of Fitness First, interacting with members and inspiring them to lead fearless and extraordinary lives.Job DescriptionProactively...

  • Fitness First Team Member

    3 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:Fitness First is seeking a highly motivated and results-driven Membership Growth Specialist to join our team at our Wanda Platinum club. As a Membership Growth Specialist, you will be responsible for driving membership growth by performing outreach activities, generating and converting high-quality sales leads, and providing exceptional...

  • Fitness First Member Growth Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives by providing exceptional fitness experiences.Role OverviewWe are seeking an experienced Member Growth Specialist to join our team...

  • Fitness First Member Support Partner

    3 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:Fitness First is seeking a Member Support Consultant to join our team at our Mosman club. As a Member Support Consultant, you will be the driving force behind the success of our members, providing exceptional customer service and driving membership growth.Key Responsibilities:Proactively contribute to club sales budget through sales promotions...

  • Fitness First Member Support Consultant

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a Member Support Consultant, you will play a key role in driving membership growth and retention by providing exceptional customer service and support to our members.Key Responsibilities:Proactively contribute to club sales...

  • Fitness First Member Engagement Specialist

    7 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to inspire people to excel, fostering courage, determination, and dedication.As an employer, we strive to uncover exceptional talent and nurture, develop, and celebrate our employees. We...

  • Fitness First Team Member

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleThe Member Support Consultant position at Fitness First is a vital part of our team, driving membership growth and retention through exceptional customer service and sales promotions.Key ResponsibilitiesContribute to club sales budget by utilizing sales promotions and referrals campaignsGenerate and convert high-quality sales leads through...

  • Fitness First Team Member

    2 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:This exciting opportunity will see you join our dynamic team as a Member Support Consultant, working closely with our members to inspire them to reach their fitness goals.Key Responsibilities:Proactively contribute to club sales budget through sales promotions and referrals campaignsGenerate and convert high-quality sales leads through...

  • Fitness First Member Engagement Specialist

    3 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognized leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel, requiring courage, determination, and dedication.As an employer, we strive to uncover exceptional talent and nurture, develop, and celebrate our employees.

  • Fitness First Sales Growth Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    Unlock Your Potential with Fitness FirstAbout UsFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower individuals to excel through fitness, fostering a culture of determination and dedication.Join Our TeamWe're seeking an exceptional Sales Growth...

  • Fitness First Representative

    5 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness First: We are a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria.">We believe that fitness inspires people to excel - it takes courage, determination, and dedication. As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our...

  • Fitness First Representative

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About This RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First.As a Member Support Consultant, you will be the first point of contact for our members, providing exceptional customer service and support to help them achieve their fitness goals.Drive Membership Growth: Generate...

  • Fitness First Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and driven Member Support Consultant to join our team at Fitness First. As a key member of our team, you will play a crucial role in driving membership growth and providing exceptional customer service to our members.Key ResponsibilitiesContribute to club sales budget by utilising sales promotions and referrals...

  • Fitness First Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our sales team, you will be responsible for driving membership growth and providing exceptional customer service to our existing members.Key ResponsibilitiesOutbound Sales: Proactively contribute to club sales...

  • Fitness First Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a talented Sales and Engagement Representative to join our team at Fitness First.The ideal candidate will be a self-motivated and results-driven individual with excellent communication skills and a passion for delivering exceptional customer experiences.Key ResponsibilitiesSales Growth: Proactively contribute to club sales budget...

  • Fitness First Careers: Customer Engagement Specialists

    4 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    Company Overview: At Fitness First, we are dedicated to empowering individuals to achieve their fitness goals. As a leading fitness provider in Australia and Asia-Pacific, we offer a unique opportunity for professionals to join our team and make a positive impact on people's lives.">About the Role: We are currently seeking talented Customer Engagement...

  • Fitness First Membership Growth Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    The Opportunity:Member Support Consultants (MSC's) are the driving force behind the success of Fitness First . They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as an MSC and you will...

  • Fitness First Club Sales Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    Fitness First is a leading fitness brand in the Asia-Pacific region, operating 46 clubs across New South Wales and Victoria. We're on a mission to empower thousands of people to put themselves First and lead fearless and extraordinary lives. As a Member Support Consultant (MSC) at Fitness First, you'll be the driving force behind our success. You'll interact...

  • Fitness First Recruitment Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. Our mission is to empower thousands of people to put themselves first and lead fearless and extraordinary lives.**Role Overview**We are seeking an experienced Member Support Consultant to join our team at...