Apprenticeship and Traineeship Support Officer

1 month ago

Ballarat, Australia Federation University Australia Full time

Provide crucial administrative support across the two Federation TAFE Skills and Education Delivery Centres.
- Federation TAFE - SMB and Wimmera Campus
- Full-time, continuing appointment
- HEW 5 - $76,500 p.a. plus up to 17% superannuation

Position closing date: 01/12/2024

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.

With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

The Apprenticeship and Traineeship Support Officer (ATSO) is accountable for leading the end-to-end apprenticeship and traineeship administrative processes. This role is responsible for devising interventions and solutions whilst working with apprentices, trainees, employers, program managers, teachers, and program support officers (PSOs), to provide administrative support and pastoral care.

You will:
- develop and nurture business relationships with external stakeholders;- maintain regular contact with apprentices, trainees, and employers to monitor progress;- ensure administrative activities, reporting and documentation are completed accurately and in accordance with deadlines; and- provide support to Program Managers, Teachers and Program Support Officer’s relating to timetabling, attendance and enrolments.

About you

You will have demonstrated ability to provide end-to-end administrative services and customer support in a complex vocational education setting. In addition, you will have comprehensive knowledge and understanding of the administrative requirements of the Australian Apprenticeship system. This role requires regular travel throughout the Ballarat and Wimmera region and at times wider Victoria, availability for this as well as some evening and weekend attendance at Federation University approved events is also required.

You will possess:
- demonstrated problem solving, organisational and time management skills;- the ability to prioritise work demands to meet conflicting deadlines in a busy office environment;- outstanding interpersonal and communication skills and the ability to work well across all levels of management and personnel; andAll University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Applicants are required to submit a resume and a suitability statement not to exceed two-pages.

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

  • Administrative Services and Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Federation University Australia Full time

    About the Role">The Administrative Services and Support Specialist will lead the end-to-end administrative processes for apprenticeship and traineeship programs. This role requires devising interventions and solutions to provide administrative support and pastoral care to apprentices, trainees, employers, program managers, teachers, and program support...

  • Vocational Education Administrator

    4 weeks ago

    Ballarat, Victoria, Australia Federation University Australia Full time

    Federation University Australia, ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022), is seeking a highly skilled administrator to join our team.About the RoleThe Apprenticeship and Traineeship Support Officer will be accountable for leading the end-to-end apprenticeship and traineeship...

  • Traineeships - Ararat

    3 months ago

    Ballarat, Australia Y Kinders Full time

    Kickstart Your Career in Early Childhood Education!_ Are you passionate about working with children and eager to make a positive impact on their development? Join our team as a Kindergarten Early Childhood Education Trainee and earn while you learn! **About the Traineeship**: - ** Earn While You Learn**: Receive a wage while completing a nationally...

  • Apprentices - Parks and Gardens and Turf Management

    3 months ago

    Ballarat, Australia City of Ballarat Full time

    We currently have two fulltime vacancies for highly motivated individuals to undertake an Apprenticeship completing Certificate III in Parks & Gardens and Certificate III Sports Turf Management. You will be working with a supportive team that are looking to encourage long term career development. Further information can be found at: Apprenticeships &...

  • Corporate Services

    2 months ago

    Ballarat, Australia City of Ballarat Full time

    **12-month Traineeship - full-time position (Monday to Friday)****: - **Are you a recent school leaver looking to build a career in administration?**: - **National Trainee Award wages*** Are you a recent school leaver looking to build a career in administration? This is your chance to gain hands-on experience and a nationally recognised qualification...

  • Administration Support Officer

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesMelba Support Services is a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.Estimated Salary: $85,000 per annumThis role offers a competitive salary on offer + Not-for-Profit Salary Packaging, making it...

  • Business Support Officer

    2 weeks ago

    Ballarat, Australia Department of Transport and Planning Full time

    Location: Western Region | Ballarat Job type: Full Time - Fixed Term Organisation: Department of Transport and Planning **Salary**: $76,817 - $93,275 Occupation: Administration/Secretarial Reference: 5667 **About the Role** **This is a Fixed Term Position until 31st December 2025.** The Business Support Officers (BSOs) are responsible for delivery of...

  • Client Support Officer

    6 months ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections...

  • Business Trainee: Consumer Affairs Victoria

    6 months ago

    Ballarat, Australia NextGen Jobs Full time

    NextGen Jobs is hiring a Business Trainee to support the **Department of Government Services**. Do you have an interest in launching your career in the government while earning a **Certificate III in Business** ? This 12 month traineeship based in Ballarat provides support to Consumer Affairs Victoria to ensure the department can operate in an...

  • Support Coordinator

    7 months ago

    Ballarat, Australia Gateways Support Services Full time

    Exciting opportunity for professional growth and advancement - Supportive and empowering work environment - $40 to $45/h + Super + Salary packaging **About us** At Gateways, we're not just a team, we're a vibrant community of individuals with diverse interests and talents. Our staff includes mountain riders, comedians, skiers, surfers, video game...

  • Administrative Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    Company Overview:">Melba Support Services is a values-oriented Human Rights Organisation providing services to support individuals with disability to lead everyday lives of their choice.">Salary:">A competitive salary ranging from $45,000 - $55,000 per annum, depending on experience, plus benefits and opportunities for career growth.">Job Description:">This...

  • Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    Job DescriptionWe are seeking a highly skilled Support Specialist to join our team at Melba Support Services. In this role, you will be responsible for providing exceptional support and services to individuals with disability.The successful candidate will have experience working in reception, customer service or a similar role and be proficient in Microsoft...

  • Business Support Officers

    3 months ago

    Ballarat, Australia Department of Transport and Planning Full time

    Location: Western Region | Ballarat Job type: Full Time - Fixed Term Organisation: Department of Transport and Planning **Salary**: $76,817 - $93,275 Occupation: Administration/Secretarial Reference: 5856 **About the Role** - **These are Fixed Term Positions** - **Dandenong until 15th September 2025**: - **Wendouree and Bendingo until 31st December...

  • Part-time Administration and Service Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    Join Melba Support Services as a key team member in our Ballarat office.We offer an attractive salary of $50,000 - $65,000 per year, commensurate with experience.Job DescriptionThis is an exciting opportunity to support individuals with disability in leading everyday lives of their choice.The successful candidate will provide high-quality administration and...

  • Receptionist - Administrative Support

    6 months ago

    Ballarat, Australia melba support services Full time

    **Ballarat Based**: - **Part-time Role - 32 hours per week** **About Melba** This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re...

  • Administrative Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    At Melba Support Services, we are seeking a highly skilled Administrative Support Specialist to join our team in Rural & Remote Western. As a key member of our administration team, you will provide exceptional support to our General Manager and contribute to the success of our organization.About UsMelba Support Services is a values-oriented Human Rights...

  • Event Support Officers

    3 months ago

    Ballarat, Australia City of Ballarat Full time

    **Join a dynamic events team to deliver exceptional results****: - **Multiple casual positions available****: - **Band 5 starting at $37.69 per hour*** **The Role**: The position plays a key role in the operational delivery of major events within the City of Ballarat Events portfolio. **About You**: An opportunity exists for confident and engaging Events...

  • Business Administration Trainee Opportunity in Ballarat

    1 month ago

    Ballarat Central, Victoria, Australia Ballarat Health Services Full time

    About the Business Administration Trainee PositionWe are seeking a highly motivated and organized individual to join our team as a Business Administration Trainee. This exciting opportunity will provide you with the chance to develop your skills and knowledge in business administration while working in a dynamic and supportive environment.The successful...

  • Administrative Support Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesFor over 50 years, Melba Support Services has been a leading provider of services to people with disability, focusing on supporting individuals to live their best lives. Our organisation is firmly grounded in upholding human rights and recognises the importance of independence and community engagement.Award-Winning...

  • Support Officer Logistics

    4 weeks ago

    Ballarat, Australia Elders Full time

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...