Business Trainee: Consumer Affairs Victoria
7 months ago
NextGen Jobs is hiring a Business Trainee to support the **Department of Government Services**. Do you have an interest in launching your career in the government while earning a **Certificate III in Business** ?
This 12 month traineeship based in Ballarat provides support to Consumer Affairs Victoria to ensure the department can operate in an effective and efficient manner.
**Youth Employment Scheme (YES)**
The YES is a Victorian State Government funded initiative designed to increase the workforce participation of young people, particularly those facing significant barriers to employment. These placements provide trainees with meaningful work experience and formal training to give a solid foundation for a sustainable career. Applicants from diverse backgrounds are encouraged to apply
**Position Overview**
As primary point of contact for services by CAV, attend to and resolve telephone enquiries from the Victorian community including consumers, renters, businesses and rental providers.
**Are you**
- Able to work under pressure?
- Proficient in digital and verbal communication?
- Someone with strong interpersonal skills and enjoy working with others?
**Key accountabilities**
- Complete general administrative functions such as data processing and filling
- Assist and provide support to staff on various tasks and projects
- Create and maintain various records and correspondence, both manual and electronic
- General word processing and data entry, including case creation in case management system
- Liaise with people at all levels, both within and outside of the Department
- Complete the TAFE studies associated with the 12 month traineeship.
**Benefits**
- Get your foot in the door within the state government
- Earn and learn - work towards your Certificate III whilst earning a wage
- Ongoing support and mentoring from a dedicated NextGen Jobs Mentor
- TAFE fees reimbursed
- Access to our Employee Assistance Program (EAP) - access to free resources for your health and wellbeing
**About us**
NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations.
We source highly capable talent for organisations and we do this through our deeply established roots in community.
Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes.
NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives.
**Benefits**:
- Employee mentoring program
Schedule:
- 8 hour shift
- Monday to Friday
Work Authorisation:
- Australia (required)
Ability to Commute:
- Ballarat, VIC 3350 (required)
Work Location: In person
-
Escalations Officer
1 week ago
Ballarat, Australia Department of Justice and Community Safety Full timeAbout usConsumer Affairs Victoria (CAV) is the state's consumer regulator who ensure a fair and competitive marketplace in Victoria. The Information & Dispute Services Centre (IDSC) provides information and advice across a range of mediums to support voluntary compliance and inform businesses, landlords, consumers and tenants about their rights and...
-
Trainee Court Registrar, Horsham Magistrates'
7 months ago
Ballarat, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...
-
Trainee Court Registrar, Ballarat, Magistrates'
7 months ago
Ballarat, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of...
-
Manager, Escalations Team
3 days ago
Ballarat, Australia Department of Justice and Community Safety Full timeAbout us Consumer Affairs Victoria (CAV) is the state's consumer regulator who ensure a fair and competitive marketplace in Victoria. The Information & Dispute Services Centre (IDSC) provides information and advice across a range of mediums to support voluntary compliance and inform businesses, landlords, consumers and tenants about their rights and...
-
Yes Trainee
2 weeks ago
Ballarat, Australia Ai Group Apprentice and Trainee Centre Full timeAi Group Apprentice & Trainee Centre have multiple exciting opportunities available under the Victorian State Governments Youth Employment Scheme (YES). The YES program offers people aged 15 to 29 a career kick-start with traineeships in the Public Sector within various administrative support positions. Positions are located in Ballarat. Ai Group Apprentice...
-
Team Manager
2 days ago
Ballarat, Australia Department of Justice and Community Safety Full timeAn exciting opportunity to lead and manage a team of enquiries officers - VPSG4 classification ($90,067 - $102,192) plus superannuation - Fixed-term, full-time role for two years About us Consumer Affairs Victoria (CAV) is the state's consumer regulator who ensure a fair and competitive marketplace in Victoria. The Information & Dispute Services Centre...
-
Enquries Officer
1 week ago
Ballarat, Australia Department of Justice and Community Safety Full timeAre you passionate about making a real difference to the Victorian community? - VPS 2 salary range ($55,439 - $71,194) plus super - Multiple Ongoing roles available **About Consumer Affairs Victoria (CAV)**: CAV is seeking both full-time and part-time applicants for several Ballarat based Enquiries Officer roles. The Consumer Affairs, Liquor, Gaming and...
-
Enquiries Officer
1 week ago
Ballarat, Australia Department of Justice and Community Safety Full timeAre you passionate about making a real difference to the Victorian community? - Are you looking to re-enter the workforce? - Interested in flexible working arrangements? - Work / Life balance - no weekends or public holidays! - Want to work in an inbound-only contact centre? - No background in Australian legislation? No problem! - Ongoing support and...
-
Enquries Officer
1 week ago
Ballarat, Australia Department of Justice and Community Safety Full timeLocation: Western Region | Ballarat Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $55,439 - $71,194 Occupation: Customer Service/Call Centre Reference: VG/DJ4853A At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work....
-
Enquiries Officer
1 week ago
Ballarat, Australia Department of Justice and Community Safety Full timeLocation: Western Region | Ballarat Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $55,439 - $71,194 Occupation: Customer Service/Call Centre Reference: VG/DJ4853A At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work....
-
Trainee Court Registrar, Horsham Magistrates'
7 months ago
Ballarat, Australia Magistrates Court Full timeLocation: Western Region | Ballarat Job type: Full time / Ongoing Organisation: Magistrates Court **Salary**: $65,409 - $72,262 Occupation: Legal Reference: VG/MC1662B - Full time - Ongoing - $65,409 per annum plus superannuation - Be part of a workforce who facilitate the provision of justice to Victorian communities. - Join a team of high performing...
-
General Manager North and West Victoria
7 months ago
Ballarat, Australia Uniting Vic.Tas Full time**Lead a substantial portfolio of programs across northern & western Victoria.**: - **Use your entrepreneurial mindset to grow service delivery where it's most needed.**: - **Purchased leave options + WFH flex + access to $15,900 salary packaging benefits.** **Your new role**: As a direct report of the CEO and a member of the Uniting Senior Leadership...
-
Trainee Court Registrar, Ballarat, Magistrates'
7 months ago
Ballarat, Australia Magistrates Court Full timeLocation: Western Region | Ballarat Job type: Full time / Ongoing Organisation: Magistrates Court **Salary**: $66,063 - $72,985 Occupation: Legal Reference: VG/MC1922 - Full time - Ongoing - $66,063 per annum plus superannuation - Be part of a workforce who facilitate the provision of justice to Victorian communities. - Join a team of high performing...
-
Operations Manager
2 weeks ago
Ballarat, Australia Department of Justice and Community Safety Full timeUtilise your management expertise to provide support and advice to Information and Dispute Services Branch. - Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 6: $129,379 - $173,138 plus superannuation. About Us Consumer Affairs Victoria (CAV) is the state's consumer regulator who...
-
Cert Iii in Traffic Civil Construction Traffic
3 weeks ago
Ballarat, Australia Ai Group Apprentice and Trainee Centre Full timeStart your Civil Construction (Traffic Management) Traineeship working on major projects across Victoria. - Above award wages - Indigenous applicants encouraged to apply - Gain a Certificate III qualification in just 12 months **Benefits**: - All training fees paid for - PPE provided throughout the apprenticeship - The ability to earn money while gaining a...
-
Vps Contact Centre
2 months ago
Ballarat, Australia Department of Government Services Full timeLocation: Western Region | Ballarat Job type: Full time / Ongoing Organisation: Department of Government Services **Salary**: $68,045 - $75,175 Occupation: Customer Service/Call Centre Reference: VG/1833038 **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and...
-
Operations Manager
2 weeks ago
Ballarat, Australia Department of Justice and Community Safety Full timeLocation: Western Region | Ballarat Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $129,379 - $173,138 Occupation: Customer Service/Call Centre Reference: VG/DJ2429APR23 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their...
-
Ar Customer Service Officer
2 days ago
Ballarat, Australia Ambulance Victoria Full timeLocation: Western Region | Ballarat Job type: Part time Organisation: Ambulance Victoria **Salary**: Salary not specified Occupation: Finance Reference: AV/1720817 At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at...
-
Ar Accounts Management Officer
4 months ago
Ballarat, Australia Ambulance Victoria Full timeLocation: Western Region | Ballarat Job type: Part time Organisation: Ambulance Victoria **Salary**: Salary not specified Occupation: Finance Reference: AV/1814513-A At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at...
-
Ar Accounts Management Officer
2 weeks ago
Ballarat, Australia Ambulance Victoria Full timeLocation: Western Region | Ballarat Job type: Full time Organisation: Ambulance Victoria **Salary**: Salary not specified Occupation: Finance Reference: AV/1838473 At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at...