Vocational Education Administrator
2 weeks ago
Federation University Australia, ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022), is seeking a highly skilled administrator to join our team.
About the RoleThe Apprenticeship and Traineeship Support Officer will be accountable for leading the end-to-end apprenticeship and traineeship administrative processes. This role requires developing interventions and solutions whilst working with apprentices, trainees, employers, program managers, teachers, and program support officers (PSOs), to provide administrative support and pastoral care.
You will:
- Develop business relationships with external stakeholders;
- Maintain regular contact with apprentices, trainees, and employers to monitor progress;
- Ensure administrative activities, reporting, and documentation are completed accurately and in accordance with deadlines;
- Provide support to Program Managers, Teachers, and Program Support Officers relating to timetabling, attendance, and enrolments.
You will have demonstrated ability to provide end-to-end administrative services and customer support in a complex vocational education setting. In addition, you will have comprehensive knowledge and understanding of the administrative requirements of the Australian Apprenticeship system. This role requires regular travel throughout Victoria, availability for this as well as some evening and weekend attendance at Federation University approved events is also required.
You will possess:
- Demonstrated problem-solving, organisational, and time management skills;
- The ability to prioritise work demands to meet conflicting deadlines in a busy office environment;
- Outstanding interpersonal and communication skills and the ability to work well across all levels of management and personnel;
- Demonstrated experience using the Microsoft Office suite, in particular Word, Excel, PowerPoint, Teams, and email.
All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
This role offers an estimated salary range of $76,500 - $89,000 per annum, plus up to 17% superannuation. The successful candidate will be based at Federation University's Ballarat or Wimmera campus.
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