Account Manager
5 months ago
**An Exciting Supply Chain Career Awaits**
We are expanding our team and are in search of a dynamic Account Manager to help fuel our growth within Australias rapidly evolving 4th Party Logistics (4PL) sector. This role offers the chance to engage with one of the fastest-growing categories in Australian logistics, providing substantial opportunities for career advancement.
**Why Choose Cora Group?**
Experience a supportive management team that's focused on nurturing talent and fostering a positive work culture.
- Be part of a leading team in a fast-growing industry sector.
- Great office location with easy walks through lakes, waterfalls, and gardens.
- Enjoy a competitive salary with a bonus scheme and a special day off for your
birthday
**Our Values**:
- Unity: We Walk Together
- Integrity: We Are Our Word
- Courage: Embrace Every Challenge
- Responsibility: Pride In Our Environment
- Innovation: Create “Different”
**Role Overview**:
As an Account Manager reporting directly to the Head of Customer Success, you will leverage your experience in account and contract management within the logistics sector to drive retention and growth strategies. Your expertise in freight operations, analytical skills, and
superior communication abilities will play a critical role in strengthening our customer relationships.
**Key Responsibilities**:
- Collaborate with the Head of Customer Success to develop and grow your portfolio of customers (who all genuinely appreciate the value we add to their business).
- Foster relationships with stakeholders at all levels within the customers organisation.
- Manage continuous improvement programs to enhance service levels and efficiency.
- Conduct performance reviews, providing key metric analysis, reporting and business insights to customers.
- Identify and capitalise on business expansion opportunities within your customer's portfolio.
- Create, implement and continually develop customer plans centred around their success.
- Address operational escalations and support day-to-day operations.
Minimum one year in a customer-facing role within a freight / logistics / supply
chain or 4PL environment.
- In-depth understanding of the commercial and operational aspects of the Australian freight and logistics sector.
Proficient in Microsoft Office (Word, Excel, PowerPoint) with excellent analytical and reporting skills.
A proactive problem-solver who thrives in a fast-paced setting.
- Excellent verbal and written communication skills with a knack for simplifying complex data.
- Flexible team player eager to support across functions and contribute to a positive workplace culture.
Learn More and Apply
If you are ready to advance your career with Cora Group, please submit your CV and
Share a bit about yourself and explain why you are a good fit for this role.
Your journey with Cora Group starts here.
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