Associate Account Executive

1 month ago

Burwood East, Australia SPS COMMERCE Full time

Description:
As an Associate Account Executive, you will have the opportunity to:

- Sell EDI (Electronic Data Interchange) products that are needed by all retailers. You'll interact with top customers and internal teams.
- Enjoy stability, a competitive base salary plus uncapped commissions, and excellent benefits. SPS has achieved 94 consecutive quarters of revenue growth.
- Benefit from ongoing, top-tier training, including classroom instruction, modular learning, and hands-on experience as you onboard, during your ramp-up period, and throughout your career.
- Work with a highly experienced supervisor who’s dedicated to building and developing team members and teams.
- Work with a close-knit, winning team within a strong culture makes work enjoyable. We enjoy fun team events, a hybrid work schedule, work/life balance, career growth opportunities, and more.

**Does this sound like you?**
- You are a driven, goal-oriented professional with a few years of experience and the ability to present confidently to top leaders.
- You have a proven aptitude for sales and a strong desire to meet and exceed goals.
- You are a clear, concise and confident communicator with strong organisation, prioritisation, and follow-up skills

**Why SPS?**

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.

We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.

**Day to Day**

Reporting to the Sales Manager, you will join a growing team or Associate Account Executives and interact regularly with Account Executives, Marketing, Implementation, and other departments. You will learn essential skills from the ground up to ensure your success, including prospecting, mastering sales techniques and processes, gaining in-depth product knowledge, sharpening negotiation skills, and more. You'll think a lot about upgrades that solve pain points and sell contracts. Post training, your primary functions will be to:

- Handle incoming leads as assigned
- Perform inside sales functions
- Sell solutions to existing customers to meet their needs

Specific responsibilities will include:

- ** Sales Approach**: Engage with both prospective and existing customers using a consultative sales approach to understand their needs, uncover opportunities, and drive sales.
- ** Sales Cycle & Territory Management**: Collaborate with Account Executives to learn the complete sales cycle process while assisting in territory management. Over time, you will take ownership of the entire sales cycle, drive revenue, and close sales.
- ** Customer Service**: Deliver exceptional customer service by providing accurate product information and timely follow-up, all while maintaining a friendly and professional demeanor.

This is a hybrid role where you'll work in the office, Tuesday through Thursday. You may be asked to come in additional days, particularly during training. Our offices are open and comfortable, making interacting with others easy. We have two positions available, one in Melbourne and one in Sydney.

**Required Skills**:
To be a good fit for the Associate Account Executive opportunity, you will have:

- A post-secondary education; a bachelor’s degree is highly preferred
- 2+ years of relevant experience, including direct interaction with upper leadership and other decision-makers
- Proven aptitude for sales, a drive for results, and a strong desire to meet and exceed goals
- Clear, concise, and confident communicator with strong writing skills and the ability to engage in effective conversations, including navigating difficult discussions
- Demonstrated behaviours of integrity, curiosity, active engagement, self-driven initiative, collaboration, relationship building, customer support, and alignment with leadership expectations
- Strong organizational, prioritization and follow-up skills to meet customer and business needs

Preferred experience:

- 1+ years of experience in Sales (outside sales, inside sales, retail sales, telemarketing) preferred
- SaaS, supply chain, or retail experience
- Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities._

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