Sales Operations Project Manager

2 months ago

Sydney, New South Wales, Australia Philips Full time

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

An opportunity has become available to join our healthcare Sales Operations team as the Sales Operation Project Manager based in either Sydney, Melbourne or Brisbane. As the Sales Operations Project Manager, you are responsible to develop, maintain, and manage the opportunity development to ensure a viable commercial offer is developed taking into account all the necessary site planning and preparation required. You will liaise with internal and external stakeholders to ensure the proposal is able to run smoothly into the execution phase. You will drive continuous improvement activities designed to improve the end-to-end customer experience.

Reporting to the Sales Operations Manager, you will be working as part of a close-knit team with a shared goal of delivering top quality service to customers. You will work closely with other Project and Account Managers and various other areas of the Philips business.

Your role:

  • Working with Customer Project Managers across ANZ to coordinate responses to customer enquiries and tenders
  • Developing a consistent approach to customer responses
  • Work with the subject-matter-experts to develop technical, and financial content to deliver clear, compelling customer proposals and presentations
  • Managing installation contractor relationships across all territories. Working with them to ensure that building works are appropriately scoped and included in project budget
  • Responsible during the presales phase to assess the customer site, agreeing project scope, project risk & timelines, technical project feasibility, pre-calculation of project cost
  • Is responsible for driving compliancy to applicable regulations (Quality & Regulatory / Health & Safety) by own organization, third parties and partners in the project
  • Responsible for handover of project to CPM team, ensuring a smooth transition to the implementation team.
  • Responsible for generating templated Scope of Work and Supporting the account manager in defining the bid budgets
  • Secures timely development of all customer facing documents.
  • Managing a team of internal specialists and external suppliers, construction and building works and customer representatives.

You're the right fit if:

  • Ideally you will bring previous functional knowledge of the applied products and systems and the interaction with 3rd party systems as well as experience of construction phases, building information modelling including Health & Safety standards.
  • Experience working in clinical and/or commercial settings would be advantageous.
  • Strong communication skills and experience managing internal and external relationships with key stakeholders and ability to Influence on key decisions regarding content within team.
  • Preferably Certified Project Manager; PMP or equivalent
  • Sound negotiation, conflict and stakeholder management experience
  • Bachelor Degree education in project management, engineering or a relevant healthcare field

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.


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