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Sales Operations Manager
2 months ago
About the Business
ReadiNow is an Enterprise No-Code AI Business Acceleration platform. We power GRC, Cyber, and other SaaS business applications, providing organisations with a competitive edge. Rapidly gaining traction in the ASX Top 200, we serve financial institutions, banks, retail, manufacturing, health, and utility providers.
About the Role
A key component of this role will be leveraging AI-driven insights to enhance operational efficiency and customer satisfaction. We are seeking an exceptional SalesOps Manager to join our team. The successful candidate will be highly motivated, experienced, and embody our core values of quality, innovation, excellent customer service, building valued relationships, and pride in their work.
This position is crucial in supporting our Sales, Contracts, Service delivery, Technical support, and Marketing teams to achieve their KPIs.
We are seeking a highly skilled HubSpot and Executive Reporting Specialist to support our C-suite executives. The ideal candidate will have advanced HubSpot skills, exceptional data analysis capabilities, and experience in creating executive-level reports. This role requires a sharp shooter who can manage multiple tasks, provide actionable insights, and communicate effectively with top-level management.
Key Responsibilities:
- Team Board Planner: Manage the organisation's Team Board Portal for all business units. This includes following up on tasks, actioning overdue tasks, and ensuring the timely deliverables of all tasks within each business unit. Identify opportunities for improvement and present actionable recommendations to senior management.
- Training and Development: Provide training and support to business units on best practices, new AI tools, and techniques to enhance their performance.
- Operational Policies: Oversee the creation and execution of operational policies and procedures.
- Ensure Compliance: Ensure adherence to relevant industry regulations and standards.
- Foster Relationships: Develop strong connections with team members, clients, collaborators, and vendors.
- Support Sales: Support CRO with Tenders and Board Reporting, and Head Commercial with deal reporting and cadence.
Skills & Experience:
- Minimum of 5 years of experience in a Sales Operations role with software startups (mandatory).
- Proficiency in data analysis and providing actionable recommendations for improvement.
- Experience with AI tools and platforms for process optimisation and decision support.
- Strategic thinking skills with the ability to drive process improvement initiatives.
- Dedication to delivering exceptional service with a customer-focused mindset.
- Excellent organizational, problem-solving, and communication skills.
Why
Our success comes from our caring commitment towards our employees. We encourage teamwork to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
Engage with some of the brightest, entrepreneurial minds in the industry, where our team members are encouraged to excel, be creative, and seek new ways to solve challenges that scale careers and delight clients.
