Commercial Manager – Sales Performance

1 month ago

North Sydney, Australia Cover-More Full time

Job Description

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines and banks

In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.

The Commercial Manager—Sales Performance and Planning is responsible for supporting the profitability and performance of Sales and Distribution portfolios. This includes optimizing portfolios, handling client finance and underwriting requests, and collaborating with stakeholders. The role involves developing strategic sales plans, analysing performance data, ensuring effective operations, and fostering a planning-focused culture. Additionally, the Commercial Manager works with the strategic delivery team to align technological initiatives with business goals.

So, what’s the job?

You'll identify and capitalize on sales, distribution, product, and new business opportunities to drive growth for Cover-More Australia. You'll develop and implement comprehensive sales strategies aligned with company objectives in the travel insurance sector. You'll work closely with the Australian Leadership team, Account Directors, and Digital Managers to deliver strategic growth and commercial initiatives. You'll collaborate with senior management to set sales targets, establish key performance indicators (KPIs), and drive performance improvements. You'll conduct market research and competitive analysis to identify growth opportunities and inform strategic decisions. You'll prepare, review, and analyse sales reports, P&Ls, and forecasts to assess performance and support commercial decision-making. You'll streamline sales operations, identifying areas for improvement and implementing best practices to enhance efficiency and customer experiences. You'll leverage technology solutions to support and enhance sales and commercial activities. You'll collaborate with the Strategic Delivery team to prioritize and align commercial initiatives with business objectives. You'll work closely with cross-functional teams, including digital, marketing, product development, and operations, to ensure a cohesive approach to sales and distribution.

And what are we looking for?

You'll have a Bachelor’s degree in Business, Marketing, Actuarial Science, Information Technology, or a related field. You'll have proven experience in sales planning, operations, performance analysis, and portfolio management in the financial services sector, with a preference for insurance experience. You'll have strong analytical and critical thinking skills, with a history of developing and executing successful growth plans. You'll have excellent communication and presentation skills, with the ability to influence and lead cross-functional teams. You'll have experience collaborating with IT teams and proven ability to prioritize and manage technological initiatives effectively. You'll have strong operational management skills, including the ability to streamline processes and improve efficiency. You'll have the ability to build effective relationships to achieve outcomes and foster team development. You'll have strong commercial acumen, with the ability to analyze information to identify risks and opportunities and make informed decisions. You'll have proven experience in stakeholder management and the ability to influence others effectively. You'll have strong leadership and team management skills to drive performance and foster a positive team environment.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together

#LI-Hybrid

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