Commercial Account Manager

6 months ago

North Sydney, Australia NetApp Full time

**If you run toward knowledge and problem-solving, join us**:
In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

**Commercial Account Manager**:
North Sydney, Australia

**Job category**: Sales

**Job ID**: 124408-en_US

**Job summary**:
NetApp is looking for a Commercial Account Manager to join our exceptional sales team in Sydney. We are looking for a motivated sales person to understand and sell NetApp's full Product, cloud and professional services portfolio to new and existing NetApp customers across top commericial accounts in Sydney, as well as maintaining positive on-going relationships to meet evolving customer needs. Working in conjunction with channel partners, your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. You will be supported by Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role.

**Job responsibilities**:
The essential responsibilities of the Commercial Account Manager are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:

- Leverage existing industry contacts in the technology space in order to acquire new customers
- Identify, source and initiate contact with new prospects
- Manage the sales pipeline to quickly grow prospects into new customers
- Further develop existing customer relationships to increase our product utilization
- Enhance ongoing communication to maintain high customer satisfaction levels
- Proactively identify and address support issues in a timely manner Responsible for the creation, implementation and execution of sales plans
- Regular forecasting and reporting of revenue
- Maintain and demonstrate both a commercial and technical understanding of NetApp’s products and services in order to appeal to a broad customer audience
- Attend and speak at tradeshows and conferences Manage RFP responses Provide, or facilitate training opportunities for your accounts.
- Identify NetApp customer references that can be utilized when reference selling.

**Skills & experience required**:

- 5 to 10 years of overall experience is preferred with at least 5 years of experience in an IT enterprise space with strong understanding of its’ sales cycle and know-hows in managing this segment of the business
- Strong verbal and written communications skills, including presentation skills.
- Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp
- Ability to work collaboratively with employees within department and across functions.
- Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
- Aptitude for understanding how technology products and solutions solve business problems.
- Conversant in the space of Datacenter and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience

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