Account Representative

4 weeks ago

West End, Australia Credit Corp Full time
  • West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries
  • WFH hybrid opportunities for work-life balance and no weekends
  • Supportive training and career progression + gain a Cert III in Financial Services

National Credit Management Limited (NCML) is a leading provider of credit and receivables management services in Australia and a part of Credit Corp Group. We believe in an ethical, collaborative approach to resolving debt to empower our customers to organise and control their finances.

About your new role
As an Account Representative, you’ll be at the frontline making outbound calls to customers on behalf of our clients' overdue accounts.
You'll locate customers and investigate overdue accounts. With a flexible approach, you’ll negotiate repayment plans and solutions to suit our customers’ circumstances. Our bonus scheme rewards target achievement and our supportive team and award winning training programs will allow you to develop and advance your skills for a successful career in Financial Services.

What we can offer you

  • Flexible hybrid work opportunities considered in as early as 3 months (2 days office, 3 days WFH)
  • Fully paid training with continued support and coaching leading to growth towards promotion opportunities
  • Gain a Certificate III in Financial Services
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Paid volunteer days
  • Purchase additional annual leave
  • Regular team engagement events
  • ‘Dress For Your Day’ from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers

What your new job involves

  • Manage outstanding accounts with clients from Australia’s largest institutions
  • Making and receiving high volume outbound/inbound calls
  • Investigations to locate and establish contact with our customers
  • Build and establish relationships with customers with rapport and trust
  • Creating positive outcomes by negotiating repayment solutions
  • Problem solving and objection handling

Who you are
Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? Collections experience isn’t required as we provide training with continued support and coaching. The majority of our leaders once began in this same role

  • Experience in a call centre, hospitality, tourism, retail, sales or similar industries
  • Excellent communication skills (both written and verbal)
  • Persistence and resilience to have challenging conversations
  • Ability to negotiate will be highly desirable
  • Share a passion for results and a target driven environment
  • A natural problem solver and solution provider
  • Basic computer literacy skills
  • A desire to learn and take on feedback

Essential Criteria

  • Our Contact Centre operating hours are Monday to Friday 7:30am – 5:30pm with rosters between these times
  • Must be available to work permanent full-time (38 hours)

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. SOUTH BRISBANE / WEST END 4101

  • Financial Services Representative

    4 weeks ago

    West End, Australia Credit Corp Full time

    About the RoleWe are seeking a highly motivated and results-driven Financial Services Representative to join our team at Credit Corp. As an Account Representative, you will be responsible for managing outstanding accounts with clients from Australia's largest institutions.Key ResponsibilitiesManage outstanding accounts with clients from Australia's largest...

  • Service Account Representative

    5 months ago

    West Perth, Australia Otis College of Art and Design Full time

    Date Posted: 2023-11-14 Country: Australia Location: LOC7059: 610 Murray Street, West Perth WA 6005 At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights. Come and join OTIS today and be part of the Forbes 2023 World's Best...

  • Key Account Sales

    6 months ago

    West Melbourne, Australia Nick Auditore Represents Full time

    Work with globally recognized iconic brands such as Mitchell & Ness - Lead the charge on strategic plans for our Fashion Lifestyle accounts - Hybrid Arrangement - 1 day WFH Join our starting lineup, as Key Account Sales you’ll work closely with NAR’s US Wholesale accounts to develop and execute comprehensive 360-degree strategic account plans to drive...

  • Financial Services Ambassador

    2 weeks ago

    West End, Australia Credit Corp Full time

    About the RoleWe are seeking a skilled Financial Services Ambassador to join our team at Credit Corp Group. As an Account Representative, you will be at the forefront of providing exceptional customer service and finding fair and sustainable solutions for customers with overdue accounts.Job ResponsibilitiesManage outstanding accounts with clients from...

  • Trade Account Manager

    6 months ago

    West Gosford, Australia Metcash Full time

    A great opportunity has arisen at Hudson Mitre 10 for a Trade Account Manager. Reporting to the Regional Sales Manager, you will represent our Hudson Mitre 10 brand across the Gosford & Central coast region of New South Wales. **What we can offer you** **About the role** You will have previous sales experience at a Sales Representative/Account Management...

  • Collections - Customer Service Call Centre

    6 months ago

    West End, Australia Collection House Group Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...

  • Customer Service

    5 months ago

    West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...

  • Customer Service Officer

    6 months ago

    West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...

  • Customer Service

    5 months ago

    West End, Australia NCML Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **National Credit Management Limited **(NCML) is a leading provider of credit and receivables management...

  • Customer Service

    7 days ago

    West End, Australia NATIONAL CREDIT MANAGEMENT LIMITED Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - WFH hybrid opportunities for work-life balance and no weekends - Supportive training and career progression + gain a Cert III in Financial Services **National Credit Management Limited **(NCML) is a leading provider of credit and receivables...

  • Customer Service and Sales Representative

    3 weeks ago

    Mile End, Australia Beacon Lighting Full time

    About the RoleWe are looking for a skilled Customer Service and Sales Representative to join our team at Beacon Lighting. This is a unique opportunity to work in a dynamic retail environment where you will have the chance to develop strong product knowledge and provide exceptional customer service to our retail and trade customers.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia Beacon Lighting Full time

    About the RoleThis Customer Service Representative - Sales Assistant will be responsible for providing expert professional customer service to our retail and trade customers.Key ResponsibilitiesProvide expert professional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product...

  • Account Manager, Anz

    7 months ago

    Sunshine West, Australia AGCO Full time

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is proud to be working towards a solution, come and join us and make your contribution. **Job Summary**: The role of the Account Manager is to provide the interface between AGCO,...

  • Sales Representative

    5 months ago

    Para Hills West, Australia Motion Asia Pacific Full time

    Attractive salary + Company Car + Bonuses - Location: Para Hills West | MON - FRI - Learning and development - we want you to grow and get the most out of your role We are looking for a team player with a hunter personality to expand our client base, establish strong relationships and drive sales. Our successful team in CBC Para Hills West go above and...

  • Customer Service Representative

    2 months ago

    Inner West, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture** **28.75 hours per week**: - Monday - Friday: 9am-4.30pm **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...

  • Customer Service Representative

    2 weeks ago

    Inner West, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture **38 **hours per week**: - Monday - Friday: 8.30am-4.51pm **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...

  • Sales Representative

    1 month ago

    West Melbourne, Victoria, Australia Bingo Full time

    BINGO is a leading recycling and resource management company providing innovative solutions across the entire waste management supply chain in New South Wales, Victoria, and Queensland.The Sales Representative – Liquid and Hazardous Waste is a critical role responsible for the sales of waste management solutions across South East Melbourne. This position...

  • Sales Representative

    1 month ago

    West Melbourne, Victoria, Australia Bingo Full time

    BINGO is a leading recycling and resource management company, providing innovative solutions across the waste management supply chain in New South Wales, Victoria, and Queensland. We're at an exciting chapter of our growth journey, driving change, and shaping the future of our industry.The Sales Representative – Liquid and Hazardous Waste is a critical...

  • Sales Representative- Liquid and Hazardous Waste

    2 months ago

    West Melbourne, Australia Bingo Full time

    BINGO is a fully integrated recycling and resource management company providing solutions across the entire waste management supply chain in New South Wales, Victoria and Queensland. BINGO is at an exciting chapter of its growth journey. Together, we're going to drive change, get inventive and shape the future of our industry. We're going to make Australia...

  • Corporate Pc Sales

    5 months ago

    West Melbourne, Australia Aftershock PC Full time

    Are you a Workstation PC Enthusiast? Are you an experienced and proactive accounts manager? Aftershock PC Australia, an award-winning provider of high-performance PCs, is seeking a Corporate Sales Representative to join our dynamic team in Melbourne. As a Corporate Sales Representative, you will be responsible for generating leads, conducting outbound...