Customer Service Representative

2 weeks ago


Mile End, Australia Beacon Lighting Full time
About the Role

This Customer Service Representative - Sales Assistant will be responsible for providing expert professional customer service to our retail and trade customers.

Key Responsibilities
  • Provide expert professional customer service to our retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop strong product knowledge to assist customers in making the best product choice
  • Achieve and exceed personal sales targets
  • Supporting other team members to ensure business goals are met
  • Contribute to the overall presentation of the store through merchandising and general housekeeping

About You

To be successful in this role, you will possess the following qualities:
  • Previous experience in a customer service environment
  • Strong communication skills with the ability to genuinely connect with your customers
  • An energetic and enthusiastic approach to all aspects of your job
  • A strong attention to detail

About Beacon Lighting

Beacon Lighting is a leading lighting retailer with a passion for providing expert advice to our customers. We value our teams and treat everyone as part of the Beacon family. We are committed to providing a fun and supportive work environment where our employees can thrive and grow.

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