Conference & Events Sales Manager
2 months ago
The Role
We are looking for a passionate and determined Conference and Events Sales Manager to join our dedicated, fun and dynamic Sales & Marketing team at Novotel Sydney International Airport
In this role you will report to the Director of Sales & Marketing and be responsible for:
- Responding to client enquiries and contacting clients to determine their meeting and event needs
- Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised
- Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
- All aspects of event coordination including but not limited to being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal Departments
- Proactively source new business (telemarketing/sales calls)
- Manage, train, mentor and develop the conference & events coordinator
- Liaise with the operations team to ensure high quality, impeccable service and experience is provided
Qualifications
What we are looking for
To be successful in this role you will have a proven track record of performance, as well as:
- Knowledge of OPERA, Delphi systems (desirable)
- Outstanding service by providing the real deal to clients
Strong administration and coordination skills, especially in regards to deadline. - Strong knowledge of Microsoft Office suite essential.
- Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
- The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills
- Excellent communication skills and professional telephone manner.
- A friendly, outgoing personality and a high standard of personal presentation.
- Excellent attention to detail.
Additional Information
What is in it for you
- Learning & development opportunities.
- Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
- Onsite parking, duty meals, and free laundry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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