Guest Relations Event Concierge

6 months ago

Sydney, Australia AMP Full time

**Guest Relations Events Concierge**

**12 Month Fixed Term Contract**

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

**Help people create their tomorrow, while you create yours**

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

As ambassadors of the AMP brand, the Guest Relations team create first and lasting impressions. In this role you are part of a team that creates a seamless environment supporting AMP's culture of collaboration and sustainable performance. We put clients at the heart of what we do, and everyone who is welcomed through our doors is a client.

This role is accountable for delivering functions and events in AMP's world class function spaces within Quay Quarter Tower. The focus of this role is to co-ordinate and successfully execute the events strategy for AMP Guest Relations, supporting the broader business strategy.

Additionally, it is responsible for the entire event life cycle from client booking and planning, to support and execute the event. The role is a Monday to Friday, with flexible hours based on event demands.

**How you'll make an impact**
- Co-ordination of Guest Relations functions spaces
- Full life cycle co-ordination of functions & events from reservation confirmation, menu planning, cost quotation, furniture logistic co-ordination, liaising with AV Support and on-site supervision and support of event and catering team.
- Supervision of event kick off and/or full event execution depending on event scope
- Communication with key stakeholders including catering partner, AV, Operations and Base Building
- Working closely with key clients on event objectives and post event reviews
- Prioritisation and co-ordination of reservation across meeting rooms and event function spaces
- Occasional support as a resource on all Guest Relations managed functions and meeting room floors according to operational requirements

**What you will bring to the team**
- Experience in event management or co-ordination is essential
- Excellent time management and prioritisation skills
- Demonstrated ability to manage relationships with an exceptional focus on customer service and a solutions mindset
- Excellent written and verbal skills
- Excellent analysis and problem solving skills
- Proficient in Microsoft Office suite

This is your wonderful opportunity to be part of a team that excels in providing an exceptional customer experience, a team sharing a mindset of continuous learning, respect and integrity when supporting each other, a team that is proactive, flexible and thrive in a busy environment.

If you would like to obtain a detailed Job Description or discuss the role further, please call Milica Radomir on 02 9257 5036

**You'll thrive here if...**

If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.

If you're someone that can hold their own, you'll find AMP quite liberating.

**Why we think you'll love working at AMP**

Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.

We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.

Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

**We believe in the power of inclusion and diversity**

We're dedicated to fostering inclusion, diversit

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