Conference & Event Sales Manager

2 months ago

Sydney, Australia Seibu Prince Hotels Worldwide Full time

**Introduction**:
Are you looking for a great opportunity with a global hospitality group, which offers an opportunity like no other?
- Work for a global brand based here in Sydney
- A strategic goal to deliver 250 new hotels across 10 international brands in the medium to long term
- The expansion of the company will take place across the regions of Asia Pacific, Southeast Asia, China, Japan, the Middle East, Europe, and the United States
- Hybrid and flexible working arrangements
- Hip, Hip, HoorayPaid Birthday Leave
- A supportive and collaborative environment
- Online learning platform and career development programs
- Amazing discounts across our wide network of hotels
- A diverse and inclusive workplace

If the answer is "yes" and you have relevant skills to this role, then we would love to hear from you.
About Us
Each day, a new story begins. In every city, in every country, with every new experience. Suffuse your senses and fill your heart with treasured moments that last a lifetime. Seibu Prince Hotels and Resorts offer a variety of hotels in more than 80 locations worldwide, all with the same spirit of hospitality: to unlock the unique pleasure of travel and brighten the everyday. With every discovery, a new story unfolds. As a global hotel chain originating in Japan, Seibu Prince Hotels and Resorts continues to make great strides in the world with a goal to operate a total of 250 hotels worldwide.
**Description**:
About this role
Now is your time to join the team at our 4.5* hotel located in the NSW Southern Highlands. Join the team in a key management role at one of the Southern Highland’s largest hotels, featuring an onsite golf course and a stunning natural setting - a hotel with venue options that almost sells itself
This hotel’s setting with its variety of meeting and event spaces is perfect for small, medium and large conferences, events and weddings. It represents an excellent opportunity for someone who enjoys working across a range of event types and seeing the benefits of their own hard work in driving success.
The role, located at our corporate head office in Sydney CBD, reports directly to the hotel General Manager. It is a full-time role that will require periodic travel to the hotel to support with key meetings, client site inspections and various other tasks as required. It will also require facilitation of business development visitation with and outreach to potential clients in the Sydney metropolitan area and may require occasional sales visits to Canberra and Illawarra regions in addition to regional trade shows.
Whilst this is a Monday-Friday position operating on largely business hours it may require occasional after hours to support business events or business operations where required.
Previous experience in an event sales and/or event management role with a preferred minimum of two years in similar position particularly around business development driving and converting new business
Experience with Event Temple or similar programs, Hotel PMS and payment systems is preferred
Positive and engaging personality with an exceptional phone manner & customer engagement skill
Strong attention to detail and writing skills
Self-motivated with an ability to work autonomously and jump from one task to another seamlessly with proactive mindset
Possess a valid driving license and ability to travel to meet clients as business demands
Be proficient in MS Office Suite, particularly Excel
**Key Responsibilities**:

- Sales and Business Development:

- Actively promote and sell the hotel’s conference and event spaces to new and existing clients.
- Research and identify new business opportunities within the market, including potential clients and event organisers.
- Conduct sales calls, site visits, and client presentations to showcase event spaces and services.
- Develop proposals and quotes tailored to client requirements and budgets.
- Negotiate terms and contracts to secure business while maximising revenue.
- Client Relationship Management:

- Build and maintain strong relationships with clients to encourage repeat bookings and referrals.
- Understand clients' needs and provide expert guidance on event planning, layout, and logistics.
- Liaise with clients to coordinate event details, ensuring their vision is realised within budget and timeline.
- Conduct post-event follow-up to gauge client satisfaction and identify areas for improvement.
- Financial and Sales Performance Management:

- Meet or exceed individual and team sales targets, revenue goals, and profitability objectives.
- Prepare regular sales reports, forecasts, and market analyses for management.
- Monitor competitor activities and local market trends to inform pricing strategies and promotional activities.
- Assist in budget planning and actively contribute to financial performance reviews.
- Marketing and Promotion:

- Partner with the marketing team to create promotional materials for events and conferences.
- Repre

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