Conference and Events Sales Manager

3 weeks ago

Sydney, New South Wales, Australia AccorHotel Full time

Conference and Events Sales Manager Job Description

**The Role**

We are seeking a highly motivated and experienced Conference and Events Sales Manager to join our Sales and Marketing team at AccorHotel. In this role, you will be responsible for driving sales strategy to ensure conversion targets are achieved and monitoring success on a weekly basis. You will also be responsible for all aspects of event coordination, including being the point of liaison for the client for all their event needs, creating event orders, invoicing, and ensuring the event details are effectively communicated to the client and internal departments.

**Key Responsibilities**

* Respond to client enquiries and contact clients to determine their meeting and event needs
* Provide quotations for conference and events proposals covering venue, function, menu, and accommodation costs, ensuring revenue is maximised
* Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis
* All aspects of event coordination, including being the point of liaison for the client for all their event needs, creating event orders, invoicing, and ensuring the event details are effectively communicated to the client and internal departments
* Proactively source new business through telemarketing and sales calls
* Manage, train, mentor, and develop the conference and events coordinator
* Liaise with the operations team to ensure high-quality, impeccable service and experience is provided

**Requirements**

* Proven track record of performance
* Knowledge of OPERA, Delphi systems (desirable)
* Outstanding service skills, providing the real deal to clients
* Strong administration and coordination skills, especially in regards to deadlines
* Strong knowledge of Microsoft Office suite essential
* Hotel experience or hospitality training in Conference and Events/Sales and Marketing highly regarded
* Ability to find the "yes" in every situation, excellent attention to detail, and great customer service skills
* Excellent communication skills and professional telephone manner
* Friendly, outgoing personality, and high standard of personal presentation

**What We Offer**

* Learning and development opportunities
* Join one of the largest hotel groups worldwide with access to global opportunities and staff benefits
* Onsite parking, duty meals, and free laundry

**Our Commitment to Diversity and Inclusion**

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

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