Conference and Events Sales Lead

3 weeks ago

Sydney, New South Wales, Australia Accor Full time
Job Description

The Role

We are looking for a proactive and results-driven Conference and Events Sales Manager to join our dynamic Sales & Marketing team at Novotel Sydney International Airport.

  • Respond to client inquiries and contact clients to determine their meeting and event needs.
  • Provide quotations for conference and events proposals covering venue, function, menu, and accommodation costs to maximize revenue.
  • Develop and implement a sales strategy to achieve conversion targets and monitor success on a weekly basis, including a thorough understanding of the business to manage forecasting.
  • Coordinate all aspects of events, including being the primary point of liaison for clients, creating event orders, invoicing, and ensuring effective communication of event details to clients and internal departments.
  • Proactively source new business through telemarketing and sales calls.
  • Manage, train, mentor, and develop the conference and events coordinator.
  • Liaise with the operations team to ensure high-quality, impeccable service and experience is provided.

Qualifications

To be successful in this role, you will have a proven track record of performance and:

  • Knowledge of OPERA and Delphi systems (desirable).
  • Excellent service skills, providing a high level of satisfaction to clients.
  • Strong administration and coordination skills, especially in regards to deadlines.
  • Strong knowledge of the Microsoft Office suite essential.
  • Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
  • The ability to find solutions, excellent attention to detail, and great customer service skills.
  • Excellent communication skills and a professional telephone manner.
  • A friendly, outgoing personality and a high standard of personal presentation.

What We Offer

We offer learning and development opportunities, the chance to join a global hotel group with access to international opportunities and employee benefits, onsite parking, duty meals, and free laundry.

Our Commitment to Diversity and Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

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