(Senior) Client Partner

4 months ago

Sydney, Australia Snap Inc. Full time

is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are , a visual messaging app that enhances your relationships with friends, family, and the world; , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .

Sydney operates as a central piece of Snap’s APAC operations, with the largest APAC sales presence and a sizable Engineering presence. Our ANZ community continues to grow and now reaches more than 8 million monthly active users across ANZ, 70% of whom use the app on a daily basis. Snap’s operation in ANZ serves this highly engaged community through strategic relationships with content publishers, tech and telco companies, alongside a growing and vibrant creator ecosystem. 

Snapchat’s Large Customer Sales teams build and manage strategic partnerships with top-tier brands and agencies with a focus on customer success. You will be responsible for developing a go to market strategy for Retail advertisers of varying maturity levels to deliver substantial revenue growth. You will need to have natural leadership abilities; confidence using analytical tools to synthesize insights; and strong client-facing skills, especially the ability to tell a story with data that proves the value of partnering with Snap. Client Partners should be deeply curious about new business models and have strong industry expertise, demonstrate comfort with ambiguity and possess expert problem-solving skills to remove barriers and help our customers succeed. 

Responsibilities:

Build and manage relationships with Media Agencies and clients to develop an understanding of their business issues, marketing objectives, and success metrics

Leverage key insights and market understanding to develop an effective go to market strategy that delivers customer success and drives Snapchat revenue growth across the Retail category

Work closely with cross functional teams to provide and deliver thought leadership within the Retail category

Represent Snap at key industry + category events

Ensure that our clients receive the highest level of appropriate sales and operational customer service

Maintain deep expertise on Snapchat products and developments and leverage that understanding to identify cross-selling opportunities relevant to customers’ business goals

Create persuasive sales presentations using market trends, creative insights, campaign analysis and case studies

Develop and co-ordinate the best sales propositions/practices for client interaction, sales and service, keeping pace with innovation on the platform and ads products. Deciding the best service levels and support to maximise customers scale with the verticals 

Ability to deliver on sales targets 

Own reporting and stakeholder management for market vertical/market needs
 

Minimum Qualifications:

Bachelor’s degree or equivalent preferred

Ability to speak English fluently is strongly preferred

6+ years of brand advertising, media sales and/or online advertising experience 

Experience in partnering with key sectors of Performance category - this includes but not limited to; Retail, Travel, eCommerce, Financial Services, Retail Media. 

Preferred Qualifications:.

Can do attitude and readiness for the challenge of building projects from the bottom up

Passion for Snap Inc. products and marketing

Extensive knowledge of brand and performance marketing including industry trends, measurement and attribution approaches, and competitive product knowledge

Excellent communication and presentation skills, including the ability to build trust with C-level clients by understanding their business needs and tailoring communications

Strong pre-existing relationships with top marketing decision makers at advertisers and their agencies

Ability to win the support of internal stakeholders across product, marketing, and support teams, and advocate for your customers

A proven track record of reaching and exceeding sales goals, and achieving success within a highly dynamic, rapidly changing environment

A team-first approach and commitment to developing the skills and careers of less experienced team members

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some .

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

: Snap Inc. is its own community, so we’ve got your back We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success

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