Sales Executive

1 month ago

Melbourne, Australia Hyatt Full time

Summary

About Hyatt

At Hyatt we care for people so they can be their best.  Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara

The Role

You will join an energetic and passionate Sales team who are responsible to focus on relationship building, successful conversion and co-ordination of successful events and groups for existing clients and keen focus to
generate future business from existing and potential acquisition clients. 

Please be aware that this is a parental leave cover role for at least 12 months 

 
Day to Day

  • Conducting qualifying communications, written and verbal
  •  Actively follow up on proposals
  • Issuing contracts for secured bookings and following up deposits
  • Maintaining comprehensive, accurate and systematic file notes in Delphi
  • To present benefit focused site inspections and follow up communications
  • Supply contract to clients, and follow up as needed to secure a signed contract and deposit
  • Negotiate contract Terms and Conditions to meet client requirements
  • To monitor business leads and maintain timely follow up with a goal to confirm existing leads.
  • Actively pursue market intelligence and potential business on an ongoing basis for revenue development.
  • To maintain Envision system, trace and then prospect both previous clients and potential clients to secure 
    bookings for future events

 
What we are looking for?                                                                                          

  • Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management
  • Previous experience within a five-star hotel or deluxe meeting venue
  • Extensive knowledge of event service operations
  • Ability to build and maintain positive relationship with internal and external customer
  • Computer skills in MS Office and outlook essential, Opera/Envision EMS/RESERVE are desired
  • Previous reservation/Front Office experience would be advantageous 
  • MUST have an unrestricted working visa for Australia.

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