Reception & Sales Support Officer

1 day ago

Bunbury, Western Australia M&B Sales Pty Ltd Full time $45,000 - $60,000 per year

About Us

Since 1969, M&B Sales has been a trusted name in Western Australia's building industry. Backed by Mitre10 and the Metcash Group, we're proud to deliver expert advice, exceptional service, and quality products for residential and commercial projects.

We're looking for a Reception & Sales Support Officer to join our award winning Margaret River branch. This role is perfect for someone with a friendly, professional presence who enjoys helping people, learning new products, and contributing to sales success.

About the Role

You'll be the welcoming face of our business, managing front reception and customer enquiries while supporting the sales of plumbing, cladding, decking, and kitchen products. With full training provided, you'll build product knowledge and play a key role in guiding customers through the first steps of their project journey.

Key Responsibilities

  • Greet visitors and manage reception as the first point of contact.
  • Answer and direct phone calls and enquiries promptly and professionally.
  • Provide initial product information for plumbing, cladding, decking, and kitchen ranges.
  • Record and pass on enquiries to the sales or design team.
  • Assist with general administrative duties and showroom presentation.
  • Support security procedures, ensuring goods are invoiced before leaving the store.
  • Participate in training to develop sales and product knowledge.

What We're Looking For

  • A warm, welcoming, and professional manner with excellent presentation.
  • Strong communication and customer service skills.
  • Organisational skills and attention to detail.
  • Eagerness to learn product ranges and sales techniques.
  • Reliability, teamwork, and a genuine desire to create positive customer experiences.

What We Offer

  • Full product training and ongoing development.
  • Supportive team environment with opportunities to grow in sales.
  • A respected, long-established company backed by a national network.
  • Competitive remuneration and staff discounts.

How to Apply

If you're enthusiastic, customer-focused, and ready to grow your career with a leading WA building supplier, we'd love to hear from you.

Click Apply Now and join M&B Sales Mitre10 in Margaret River.

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