Operations Administration Officer

7 days ago

Melbourne, Victoria, Australia Strait Link Logistics Full time $60,000 - $80,000 per year

About Strait Link

Strait Link has a proud history as a vital link in the supply chain between Tasmania and the Australian mainland. As an end-to-end logistics provider, everyday our people - on our vessels, at ports, at our depots and warehouses, and in our trucks and offices - play a vital role connecting Tasmanian businesses and communities.

Through daily sea freight services between Port of Melbourne in Victoria and Port of Burnie in Tasmania, our world-class ships connect the Tasmanian economy and communities with customers, suppliers and markets across Australia and, in turn, the world.

About the Role

Strait Link Logistics is looking for a proactive and detail-oriented Operations Administration Officer to join our Melbourne Refridgeration Warehouse team. This role is key to keeping our operations running smoothly, supporting our team, and delivering outstanding service to our customers.

If you're a team player with a knack for organisation, communication, and customer care - we want to hear from you.

Primary Duties & Responsibilities

  • Provide general administrative and freight office support to ensure smooth daily operation of the business.
  • Accurately process documentation in accordance with company standards and reporting requirements.
  • Deliver high-quality customer service to both internal and external stakeholders.
  • Reconcile payments and perform financial processing tasks in a timely and accurate manner.
  • Perform reception duties and effectively communicate business updates to branch staff.
  • Ensure all administrative activities comply with company policies, procedures, and audit requirements.
  • Support quality management practices and contribute to continuous improvement initiatives.
  • Participate in team-based training and development to enhance multi-skilling and operational flexibility.
  • Collaborate with other departments to maintain a high standard of professionalism and service delivery.

About You

  • Strong organisational skills and keen attention to detail.
  • A customer-focused mindset with a commitment to service excellence.
  • Clear and confident communication skills.
  • A collaborative, team-oriented approach and willingness to support others.
  • Professionalism and adaptability in a dynamic, fast-paced environment.
  • The ability to work independently while managing multiple priorities.
  • Proficiency in general computer systems, with working knowledge of Microsoft Excel.

Desirable Qualifications and Experience

  • Previous experience in logistics, administration, or a related industry.
  • Familiarity with pallet procedures and freight documentation.
  • Basic finance support knowledge, including payment reconciliation and reporting.
  • Sound literacy and numeracy skills with a solutions-focused mindset.

An inclusive workplace, works for everyone

We celebrate difference. At Strait Link we are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applications from people of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples. If you need additional support to be your best self during the application process, please let us know.

We appreciate your understanding that we are not accepting applications or CVs from agencies. For any queries, please email

We have several roles currently advertised, which means our recruitment process may take longer than usual. As such, we thank you for your patience.

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