Office Manager/Administrator

1 week ago

Melbourne, Victoria, Australia Automation By Design Full time $60,000 - $80,000 per year

Knoxfield | 2–3 days per week | Flexible Hours | Trade Industry

Be the hub of our electrical, automation & security team - keep our business running smoothly.

THE ROLE

Looking for a workplace where you're valued, trusted, and supported?

Want a role where your organisational skills actually make a difference?

How about flexibility, variety, and the chance to be part of a family-run business that's been thriving for 30+ years?

Then this could be the role for you

Automation By Design currently have an opportunity for an experienced Office Manager/Business Administrator to join our Knoxfield team. This role is part-time (2–3 days per week), with flexible hours that can fit around school pick-ups or other commitments.

ABOUT US

We're a family-owned electrical, automation & security business that's been operating since 1994. Over 30+ years, we've built a reputation across Melbourne for exceptional service, technical expertise, and attention to detail.

At Automation By Design, people come first. We foster a supportive environment where our team feels valued, trusted, and proud of the work they do.


WHAT WE OFFER?

  • Flexibility with hours (between 7:30am and 5:00pm)
  • A family-run business where you'll feel valued
  • Competitive pay (aligned with your experience)
  • Variety every day — no two days are the same
  • A positive, supportive culture — we look after our people
  • The chance to make the role your own and grow with us

YOUR DAY-TO-DAY

You'll be the central point of contact, keeping things organised and running smoothly. A mix of admin, finance, and customer support tasks means no two days will look the same.

Your responsibilities will include:

  • Answering incoming calls and emails from customers, addressing inquiries, and resolving issues
  • Scheduling appointments and dispatching technicians to job sites
  • Using Xero for payroll, reconciliations, and supplier payments
  • Creating invoices directly from job notes and schedules in Fergus
  • Following up with clients on payments, reviews, and work enquiries
  • Reconciling invoices with service reports and resolving discrepancies
  • Preparing reports, forecasts, and keeping Excel spreadsheets up to date
  • Managing OH&S compliance, licences, and insurances
  • Organising office files, records, and supplies
  • General office support, filing, and administration tasks
  • (Optional) If you're keen, you can also take the reins on our website, blog, and social media to help showcase our work and grow our brand presence

TO BE SUCCESSFUL YOU WILL NEED

  • Experience as an Office Manager, Service Coordinator, Senior Administrator, or Bookkeeper
  • Confident working knowledge of Xero
  • Strong computer skills (Excel, Word, Gmail, Cloud Systems, job management systems - Fergus experience preferred but not essential)
  • Excellent communication and organisational skills
  • Proactive problem-solver with great attention to detail
  • Honest, reliable, and a positive "can-do" attitude

Please note - this position is only open to applicants currently residing in Australia.

APPLY NOW

If you're ready for a flexible, part-time role where you'll be a key part of a supportive team, we'd love to hear from you

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