Territory Manager

About DBG Health & IPA
DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Independent Pharmacies of Australia (formerly The Platform Alliance Group) is one of Australia's largest pharmacy networks, supporting independent pharmacies for over 20 years. We're building the strongest network by offering diverse services and evolving the customer focus of each pharmacy. This creates a win-win for consumers, members, and suppliers.

About The Role
Imagine swapping the four walls of a store for the open road, stunning coastlines, and meaningful pharmacy partnerships. As a Territory Manager, you'll be out and about travelling from Coffs Harbour throughout the Mid North Coast, visiting pharmacies, building genuine relationships, and making a real impact.

With one country trip a month and plenty of variety, this role is all about connection, influence, and driving commercial success while enjoying the freedom of fieldwork.

Your mission? Maximise member value, strengthen engagement, and support compliance-all while being the trusted partner that pharmacies turn to.

Role & Responsibilities

• Hit the road and build lasting relationships with pharmacy teams that drive retention, renewals, and deeper engagement.
• Coach and support pharmacies to improve customer experience and boost commercial outcomes.
• Be the go-to partner who connects members with programs and services that deliver real value.
• Spot opportunities, solve problems, and create tailored business plans that align with member goals.
• Add value in every visit, building trust and creating partnerships that last.

Skills & Experience:

• 2-3 years in account management or customer-facing roles (pharmacy/pharma experience is a huge plus).
• Emotional intelligence and interpersonal skills that help you connect easily and influence effectively.
• An organised, proactive approach with strong problem-solving skills.
• A good understanding of Community Pharmacy and the PBS landscape.
• A genuine passion for helping members succeed.

Benefits & Perks:
At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. DBG Health is Defined by Good. Our purpose is to create a world where feeling better is a right, not a privilege. Millions of people rely on us for access to affordable products and services that make them feel better. This is more than just a goal. It's our responsibility.

• Salary Pkg up to $110k + 24k car allowance + up to $42k in commission
• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels.
• Generous parental leave scheme – ask us about it
• Access discounted private health insurance through Australian Unity, AIA Health of NIB
• We are a values-driven business fostering a supportive and friendly team culture
• Enjoy the ability to work autonomously, empowering you to drive your own success.
• Convenient head office location close to public transport, cafes and restaurants
• Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
• Ability to purchase additional leave to provide opportunity for employees to spend more precious time with family, travelling or even study
• Explore the option of paying for your vehicle costs through novated leasing

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.