Import Operations

2 days ago

Alexandria, New South Wales, Australia 3f4fa690-ff72-4234-8bf3-a822cb26a7f6 Full time $60,000 - $80,000 per year

SEAWAY recognise our people are our greatest asset, so to address the growing demand for our services, we are seeking a skilled and enthusiastic freight forwarder to join our team.  The Role

This role is responsible for managing end-to-end freight forwarding operations to meet client supply chain and logistics requirements. Key tasks include freight bookings, documentation, invoicing, shipment tracking, and coordinating inland transport. Working closely with the Import Operations Manager and our national imports team, you'll use your expertise in relationship management and problem-solving to ensure timely and accurate cargo delivery.

What will your average day involve?

  • Processing import bookings with accuracy and attention to detail
  • Entering and maintaining data across logistics systems with a focus on data integrity
  • Managing all job steps, including documentation, invoicing, and reporting, within tight timeframes
  • Coordinating inland transport and ensuring timely customs clearance and delivery
  • Delivering high-level customer service to clients, partners, and internal teams
  • Handling a high volume of emails and calls professionally and efficiently
  • Collaborating with sales, account managers, and operations staff to meet client requirements
  • Providing backup support to the team during peak seasons or staff absences
  • Identifying and suggesting improvements to streamline workflows and systems

This is a full-time position with standard office hours of 8:30am – 5:00pm Monday to Friday. You will be based at our Sydney office in Alexandria, and WFH flexibility is available upon successful completion of probation.  

About You

You are a highly organised individual that wants to kick start their career in the logistics industry. This position will suit candidates who are motivated, determined, with a willingness to learn and use their initiative to problem solve.

Required Skills & Experience:

  • 1-2 years' experience in the freight forwarding industry is preferred but we also welcome recent graduates or individuals with a solid understanding of the industry gained through study or internships
  • Strong attention to detail
  • Excellent verbal and written communication
  • Effective time management and organisational skills
  • Ability to follow instructions and adaptable learner
  • To really stand out, you will also possess a good understanding of import documentation requirements or used CargoWise One

Why SEAWAY?

  • We pride ourselves on having a friendly & inclusive culture, you're not just another number
  • Collaborative and welcoming team environment
  • Exclusive discounts to the SEAWAY Group at 400+ retailers
  • WFH flexibility
  • Internal Opportunities within the SEAWAY Group
  • Ongoing professional learning and development

About SEAWAY

The SEAWAY Group of Companies is an Australian owned Shipping Agency & Logistics Company with offices across Australia, New Zealand and China.

We specialise in all areas of supply chain management including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing and all forms of cargo. 

SEAWAY has developed an incredibly strong reputation for reliability and high-level customer service, which has resulted in new and exciting business growth. 

How to Apply

Simply forward your resume and cover letterto -  or through the 'Apply Now'button via Seek. 

Please note:Applicants that we select to interview will be contacted within 2 weeks of receiving an application. If you do not hear from us within this time, please assume your application has been unsuccessful.

As part of the recruitment process, the successful candidate will be required to  pass a national police check. 

No Agencies please.

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