operations excellence specialist

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you.

We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen

Energy Solutions

The Energy Solutions team is in the privileged position to play a meaningful role in what is the biggest challenge of our generation – climate change. We will achieve this by rapidly leveraging our privileged assets, brands, customer bases and expertise across geographies to accelerate the rollout of our alternative energy market offerings. We are committed to reducing our own emissions and to playing an important role in assisting our customers to navigate the energy transition by reducing their transport emissions.

We are bold and ambitious regional champions for the areas of the energy transition we commit to enable. We create innovative solutions to meet our customers' needs, making their energy transition easy.

About the Role

The Operational Excellence Specialist provides independent oversight, challenge, and assurance of operational risk, safety, and process management practices across the Energy Solutions business and programs.

Operating as part of the second line of defence, the role ensures that risk and safety controls are effective, business processes are compliant, and that continuous improvement initiatives strengthen resilience, reliability, and operational excellence.

Key Responsibilities

• Develop and maintain operational excellence frameworks, standards, and policies aligned to risk and safety requirements, including an Annual OE Plan.
• Monitor the effectiveness of first line operational controls for risk and safety and review incident investigations, and risk assessments.
• Develop a structured and regular approach to OE reporting across Energy Solutions. Develop a systematic approach to co-ordinating the delivery of OE related tasks.
• Support uplift of risk and safety capability through training, guidance, and knowledge sharing.
• Promote a culture of operational discipline, continuous improvement, and proactive risk management.
• Facilitate root cause analysis and promote lessons learned across the business.
• Analyse trends from incidents, audits, and risk assessments to recommend systemic improvements.
• Act as a trusted advisor and challenger to the first line, providing independent input on risk and safety decisions.
• Collaborate with business units to embed operational excellence principles.

Key Skills and Experience

• Strong understanding of risk management frameworks and the three lines of defence model.
• Demonstrated expertise in safety management systems, incident investigation, and regulatory compliance.
• Ability to conduct assurance activities (audits, process reviews, risk assessments) and report findings clearly.
• Strong analytical skills with the ability to identify systemic risks and recommend practical improvements.
• Excellent stakeholder engagement, facilitation, and influencing skills, with the ability to constructively challenge.
• Tertiary qualification in project management, business management, engineering or related discipline or demonstrated equivalent knowledge

Our benefits

• Our total remuneration is competitive. This is across base salary, car allowance, a company performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
• We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).
• We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• Baby Care Package - financial and flexible support for parents transitioning back to work.
• Need some wheels? Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Leave Options – Up to 6 weeks annual leave and additional Wellbeing leave days.
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? Apply today.