National Quality Manager

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:
We are seeking a highly motivated and experienced National Quality Manager to join our Environmental Laboratory team.The primary purpose of this role is to ensure that the EHS Quality system is continually reviewed and improved to reflect the most up to date operational conditions and to meet changing external and internal requirements.

This position can be located in any of our three major Environmental laboratories: Sydney, Perth or Melbourne.

The key responsibilities in this role will include but are not limited to:

- Maintain and improve the existing EHS quality documentation system
- Ensure procedures and other documents reflect the latest Australian and International Standards
- Organise and/or carry out internal audits including publishing an annual audit schedule.
- Ensure that the quality system is standardised as far as possible throughout the EHS business
- Provide support to each laboratory to ensure that NATA requirements are being met at each site and help to prepare each laboratory for NATA surveillance and technical audits
- Provide support to each laboratory to ensure that ISO certification requirements are being met at each site and help to prepare each laboratory for ISO audits
- Define and document new processes or changes to processes and procedures in conjunction with operating staff
- Providing staff training on Quality and OI.
- Monitor method verification procedures and maintain verification records.
- Suggest and help implement, where required, to improve lab methods and techniques.
- Maintain CAR database (continuous improvement system) and ensure all CARs are closed within the required timeframe.
- Monitoring of each laboratories quality performance via round robin programs including LQSI, PTA etc.
- Other duties as required

**Qualifications**:

- Appropriate tertiary qualification.
- Experience in gaining and/or maintaining ISO17025 accreditation.
- Experienced in commercial laboratory operations.
- Client focused.
- Able to manage projects and activities simultaneously
- Must be able to communicate effectively with staff and customers
- Able to audit laboratories and produce audit reports against relevant criteria

Additional Information

**WHY WORK FOR SGS?**
Working at SGS means joining an innovative, global Company. Let’s break down what that means for you.
- As a Company, we have embraced the shift to **flexible work**. We encourage our employees, wherever operationally possible, to work in arrangements that support a work-life balance.
- We’re a Company who believe our impact on society is important, so **Sustainability is embedded in our culture **and the way we do business.
- ** Paid Parental leave **scheme for 8 weeks for eligible employees.
- We are driven to ensure we have a positive impact on our local communities through **paid employee volunteering days** and regularly encouraging time off to donate blood.
- ** Health & Wellbeing** is important to us, which is why we offer annual health club membership rebates and discounted private health insurance, as well as a supportive Employee Assistance Program.
- ** Ongoing learning & development** is vital to the success of any Company. We believe in investing in our employees, so we offer education assistance programs and encourage the use of our online learning platform.
- ** Career Development Opportunities **(nationally and Globally)

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.