Administration Support Officer

7 days ago

Brisbane, Australia Queensland Government Full time

**About the role

Provide effective, efficient and professional administration support to the delivery of interpreter and translation services to MNHHS patients and carers who are not proficient in English or hearing impaired.

About you

Ability to adapt to ongoing change and service needs to ensure continuous improvement in processes whilst providing quality care and support
Use high level verbal and written communication skills to communicate clearly and succinctly in a variety of settings to liaise closely with Metro North work units and external language service providers
Possess the skills to use a range of technology and the ability to quickly learn various computer programs used throughout Queensland Health, including the 'Interpreter Management System' (IMS)
Perform other tasks as required to ensure the efficient and effective operation of the Language Services Unit.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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