Administration Support Officer

2 weeks ago

Brisbane, Australia Queensland Government Full time

**The purpose of the Administration Support Officer is to contribute to the efficient operations of the Regulatory Compliance & Enforcement Unit by working collaboratively in a team providing quality and timely administrative support within the transport compliance environment.

Some of your responsibilities will include:

- Work collaboratively within a team to provide a positive customer experience, working with internal and external stakeholders such as the Queensland Police Service and relevant road transport industry bodies.
- Deliver a range of administrative support activities including (but not limited) to:

- Maintaining records management systems in accordance with departmental requirements.
- Requisition of office supplies and minor equipment using a corporate card in line with departmental policy and procedures.
- Exercise judgement to co-ordinate the response to customer and industry enquiries and escalate as required.
- Provide administrative and business support by maintaining a range of online registers, databases and utilising contemporary computer software, programs and systems.
- Perform data entry, data interrogation and routine reporting.
- Provide accurate and relevant information to customers.
- Provide a range of administrative support, including the co-ordination of travel, accommodation and training as required.

Highly desirable qualifications and conditions:

- Strong computer literacy skills including Microsoft Suite and SAP. The successful applicant will be assisted in learning TMR specific systems.
- Experience providing exceptional customer service to internal and external customers addressing enquiries and concerns through various communication channels with professionalism and empathy.
- Proven ability to work autonomously, demonstrating strong initiative and a results-driven approach.

Some of the additional benefits this opportunity offers include:

- A 36.25 hour working week with the ability to accrue flex-time.
- Flexible working options to balance work-life / home-life.
- Beautiful city location, close to the Brisbane Botanical Gardens with just over a 10-minute walk from Central Station.
- Training and development opportunities.
- Generous superannuation (employer contribution of up to 12.75%).
- Salary sacrificing options.

Madeleine Yarrow can be contacted on phone: (07) 3803 8432 should you have any questions regarding this role.

Applications to remain current for 12 months.

Job Ad Reference: QLD/645576/25

Closing Date: Friday, 11 July 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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