Administrative Support Officer
1 month ago
About Melba Support Services:
Melba Support Services is a values-oriented human rights organization dedicated to providing services that support individuals with disability to lead everyday lives of their choice.
We have been serving people with disability for over 50 years, and our commitment to upholding human rights has earned us the National Disability Award for Excellence in Service Quality.
About the Role:
This Administrative Support Officer role will provide high-quality administrative support to the General Manager – Home and Living Rural & Remote Western. You will work autonomously to manage relationships between the General Manager and key stakeholders, the community, and independently undertake or allocate tasks for resolution by other employees.
Responsibilities:
- Provide high-quality administrative support to the General Manager
- Proactively support the programs leadership team to ensure key operational and compliance activities occur within the required timeframe
- Schedule, agenda, and minute key operational meetings, ensuring accountability to agreed actions
- Collect, collate, and enter monthly reporting data into the NDIS Quality and Safeguard Commission Provider portal
- Oversee Melba's internal NDIS workflow processes in Rural and Remote Western, ensuring all requirements are met by specified timeframes
- Maintain and track individuals' key NDIS information in the program, including plan and service agreement expiry dates
- Provide administrative assistance to all service delivery arms, including initial responses to feedback, complaints, and compliments
Requirements:
To be successful in this role, you will need:
- Tertiary qualifications in business administration or a related discipline
- A comprehensive understanding of Executive Administration functions
- Significant experience (minimum 5 years) in the provision of support to an executive officer, preferably within the disability services sector or other not-for-profit service organization
- Demonstrated ability to build collaborative working relationships
- Ability to work holistically, recognizing the value and contribution of all, mindful of cross-discipline appreciation and collaboration
- A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don't already have them)
- Current First Aid Certificate with CPR
- Evidence of COVID-19 vaccination status, including booster
Benefits:
As an Administrative Support Officer at Melba Support Services, you will enjoy:
- A competitive salary on offer, estimated to be around $70,000 - $90,000 per annum, depending on experience
- Flexible working arrangements, including the option to work from home or the office
- Onsite parking and other benefits
- Access to Not-for-Profit Salary Packaging
- The opportunity to work in a supportive and collaborative culture where your contributions make a real impact
Why Work for Melba?
Melba Support Services is committed to creating a safe and respectful workplace for all staff and volunteers. We recognize the value and contribution of every individual and strive to provide services that support people with disability to lead everyday lives of their choice.
We are an equal opportunity Employer and encourage applications from diverse backgrounds, cultures, and identities.
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