Client Engagement Specialist
2 weeks ago
Job Overview
Cerebral Palsy Alliance is seeking a Client Relationship Specialist to join our Lifestyles division. This role involves developing and maintaining strong relationships with clients, their families, and internal teams to deliver a seamless experience.
Key Responsibilities
- Client Relations: Meet with clients to understand their needs, develop tailored service packages, and manage the intake and funding processes.
- Business Development: Engage with potential clients to shape and evolve our programs and services.
- Relationship Building & Networking: Establish relationships with community organisations and referral sources to enhance our reach.
About You
- A background in the Disability, Care sector, or Lived Experience is highly regarded.
- Proven experience in client/customer engagement and satisfaction.
- A passionate approach with excellent communication and relationship-building skills.
Benefits of Working for CPA
- Opportunities for professional growth and development.
- A highly respected organisation within the sector.
- Access to a tax-free meal and entertainment benefit card.
- Paid parental and partner leave.
- Wellbeing allowance and discounted gym membership.
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