Client Relationship Coordinator

3 weeks ago


Allambie Heights, New South Wales, Australia Cerebral Palsy Alliance Full time

About the Role

Cerebral Palsy Alliance is seeking a Client Relationship Specialist to join their Lifestyles division. In this newly created role, you will have the opportunity to shape the direction of the team and make a lasting impact.

Key Responsibilities

  • Client Relations: Conduct meetings to understand and address client needs, develop customised CPA service packages, and manage the intake and funding processes.
  • Business Development: Engage with potential clients and help to shape and evolve our programs and services to align with their needs.
  • Relationship Building & Networking: Build relationships with community organisations and referral sources to enhance our reach and better serve our clients' needs.

Requirements

  • Disability, Care sector or Lived Experience is highly regarded.
  • Experience in client/customer engagement and focus on client/customer satisfaction.
  • Passionate, enthusiastic and client-centred approach.
  • Excellent communication and relationship-building skills.

What We Offer

  • Opportunities for professional growth and development.
  • Highly respected organisation within the sector.
  • Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year.
  • 12 weeks paid parental leave and 2 weeks paid partner leave.
  • 3 additional leave days each year.
  • $100 per year well-being allowance that you can use to enhance your wellbeing.
  • Discounted gym membership for you and your family, using Fitness Passport.


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