Client Acquisition and Relationship Development Specialist

1 week ago


Allambie Heights, New South Wales, Australia Cerebral Palsy Alliance Full time
About the Role

Cerebral Palsy Alliance is seeking an experienced Client Acquisition and Relationship Development Specialist to join our Lifestyles division.

This newly created role offers the chance to shape the direction of our client acquisition and relationship development efforts, making a lasting impact while advancing within the organisation.

As a client-centered professional with a talent for connecting with clients and their families, you will be equipped to ensure a positive client experience by identifying the best CPA services to support each individual's unique needs.

Key Responsibilities
  • Client Relations: Conduct meetings to understand and address client needs, develop customised service packages, and manage intake and funding processes.
  • Business Development: Engage with potential clients and help shape and evolve our programs and services to align with their needs.
  • Relationship Building & Networking: Build relationships with community organisations and referral sources to enhance our reach and better serve clients' needs.
About You
  • Disability, Care sector or Lived Experience is highly regarded.
  • Experience in client/customer engagement and focus on client/customer satisfaction.
  • Passionate, enthusiastic and client-centred approach.
  • Excellent communication and relationship-building skills.
What We Offer
  • Ongoing training and professional development opportunities.
  • A highly respected organisation within the sector.
  • $110,000 - $130,000 per year, depending on experience.
  • 12 weeks paid parental leave and 2 weeks paid partner leave.
  • 3 additional leave days each year.
  • $100 per year well-being allowance that you can use to enhance your wellbeing.
  • Discounted gym membership for you and your family.
Important Information

Cerebral Palsy Alliance prioritises the safety and wellbeing of our staff and clients. This role requires a high level of physical functionality with some inherent requirements. If you have any pre-existing injuries or illnesses which may impact your ability to fulfil the inherent requirements of this role, please let us know. We are committed to supporting an inclusive work environment and engaging workers with diverse lived experience.



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