Client Acquisition and Relationship Manager

1 day ago


Allambie Heights, New South Wales, Australia Cerebral Palsy Alliance Full time

About Cerebral Palsy Alliance

Cerebral Palsy Alliance is a leading non-for-profit organisation in the disability sector, providing world-class services, community advocacy, and policy influence to empower individuals with cerebral palsy and their families.

Job Summary

We are seeking a highly skilled Client Acquisition and Relationship Manager to join our Lifestyles division. The successful candidate will be responsible for acquiring new clients, managing end-to-end relationships, and ensuring a seamless experience for our clients. As a key member of our team, you will have the opportunity to shape the direction of our Lifestyles division and make a lasting impact.

About the Role

The Client Acquisition and Relationship Manager will be responsible for:

  • Client Relations: Conduct meetings to understand client needs, develop customised service packages, and manage intake and funding processes.
  • Business Development: Engage with potential clients and help evolve our programs and services to meet their needs.
  • Relationship Building & Networking: Build relationships with community organisations and referral sources to enhance our reach and better serve our clients' needs.

Key Responsibilities

The successful candidate will have:

  • Disability or care sector experience (highly regarded)
  • Excellent communication and relationship-building skills
  • A passionate and client-centred approach

About You

To be successful in this role, you will need to have:

  • A strong understanding of the disability sector and its challenges
  • Experience in client/customer engagement and focus on client/customer satisfaction
  • Ability to work collaboratively as part of a team

Benefits

We offer a competitive salary package, including:

  • $85,000 - $95,000 per annum
  • Access to professional development opportunities
  • Highly respected organisation within the sector
  • Flexible working arrangements
  • Discounted gym membership

Our Commitment

Cerebral Palsy Alliance is committed to creating an inclusive and accessible work environment that values diversity and promotes equal employment opportunities. We welcome applications from people with a disability, Aboriginal and Torres Strait Islander peoples, and people from diverse cultural backgrounds.



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