SMB Account Growth Specialist

1 day ago


Melbourne, Victoria, Australia Lyrebird Health Full time

Lyrebird Health is seeking a highly motivated Customer Success Manager to join our team. As a key player in driving customer satisfaction and growth, you will work closely with SMB customers to ensure they achieve maximum value from our product.

The ideal candidate will have 3-5 years of experience in customer success within a SaaS or B2B environment, with a proven track record of building strong relationships with customers and driving growth.

**Responsibilities:**

  • Develop and implement customer engagement strategies to drive growth and retention.
  • Collaborate with cross-functional teams to identify and address customer needs.
  • Analyze customer data to inform business decisions and optimize customer success initiatives.

About the Role:

  • Estimated salary: $120,000 - $150,000 per year.
  • Based in AU, with opportunities for remote work.
  • Opportunities for career growth and professional development.


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