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Supply Chain Engagement Specialist
1 month ago
About Us:
Kimberly-Clark is a leading consumer goods company that has been improving the lives of people around the world for over 150 years. Our portfolio of trusted brands, including Kleenex, Huggies, and VIVA, provides essential products for consumers and businesses alike.
We are committed to sustainability, inclusion, and wellbeing, and we strive to create a better world for our consumers, customers, and employees. Our company culture is built on a foundation of authentic caring, and we are dedicated to making a positive impact on the communities we serve.
Job Description:
The Supply Chain Customer Engagement Lead plays a critical role in the overall performance of our business by proactively engaging with key account customers to deliver effective communication and drive continuous improvement. This role requires a strong understanding of supply chain operations and a proven ability to build and maintain strong relationships with customers.
Key Responsibilities:
- Conduct in-depth assessments to understand each customer's specific supply chain requirements and challenges.
- Develop tailored solutions that address the unique supply chain needs of each customer.
- Initiate regular meetings and check-ins with customers to discuss their supply chain needs and any emerging issues.
- Work with customers to develop strategic plans for optimizing their supply chains.
Requirements:
- Relevant experience in a similar Customer Engagement/Customer Supply Chain position, ideally from the FMCG industry.
- Strong verbal and written communication skills for clear and effective interactions with customers and internal teams.
- Expertise in building and maintaining strong, trust-based relationships with customers.
- Ability to identify issues and develop effective, timely solutions.
What's On Offer:
Our employees receive a competitive salary and incentives, as well as access to a range of benefits, including superannuation, career development opportunities, and free health and wellbeing activities.
About You:
You're a driven professional who is passionate about delivering exceptional customer experiences and driving business results. You're a strong communicator with excellent interpersonal skills and a proven ability to build and maintain strong relationships with customers.
To Be Considered:
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
