Supply Chain Engagement Lead
3 weeks ago
About Us:
Kimberly-Clark is a leading consumer goods company that has been improving the lives of people around the world for over 150 years. Our portfolio of trusted brands, including Kleenex, Huggies, and VIVA, provides essential products for everyday life.
We are committed to making a positive impact on our customers, communities, and the environment. Our employees are passionate about delivering exceptional customer experiences and driving business growth through innovation and collaboration.
Job Description:
The Supply Chain Customer Engagement Lead will play a critical role in driving business performance by proactively engaging with key account customers to deliver effective communication and drive continuous improvement. This role will create a positive customer experience by providing added value at every customer interaction.
Key Responsibilities:
- Conduct in-depth assessments to understand each customer's specific supply chain requirements and challenges.
- Develop tailored solutions that address the unique supply chain needs of each customer.
- Initiate regular meetings and check-ins with customers to discuss their supply chain needs and any emerging issues.
- Work with customers to develop strategic plans for optimizing their supply chains.
- Be agile in responding to changes in the customer's supply chain environment.
Requirements:
- Relevant experience in a similar Customer Engagement/Customer Supply Chain position, ideally from the FMCG industry.
- Strong verbal and written communication skills for clear and effective interactions with customers and internal teams.
- Expertise in building and maintaining strong, trust-based relationships with customers.
- Ability to identify issues and develop effective, timely solutions.
- Strong analytical skills to assess data and derive actionable insights.
What We Offer:
Kimberly-Clark offers a competitive salary and incentives, as well as access to a range of benefits, including superannuation, career development opportunities, and free health and well-being activities.
About You:
You're a driven and results-oriented professional who is passionate about delivering exceptional customer experiences and driving business growth through innovation and collaboration. You're a strong communicator with excellent interpersonal skills and a proven track record of building and maintaining strong relationships with customers and internal teams.
To Be Considered:
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
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