Front Desk Ambassador

4 weeks ago


Sydney, New South Wales, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

We are seeking a skilled and experienced Front Desk Ambassador to join our team. As a key member of our client-facing team, you will play a pivotal role in providing an exceptional experience for Google's staff and guests.

About the Role

This is a varied and busy role that requires a personable, professional, and proactive individual who can create a welcoming environment at work for our team, clients, and their guests. The successful candidate will be the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to services within the workplace.

  • Foster a sense of hospitality and create a welcoming environment at work for our team, client, and their guests.
  • Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to services within the workplace.
  • Manage visitor and temporary access passes.
  • Provide assistance in administrative activities relevant to Facilities Operations.
  • Plan and support guest experiences by creating memorable interactions for clients, guests, and visitors.
  • Other duties as assigned by supervisor.

To succeed in this role, you will need strong commitment to customer service, 1-3+ years' proven work experience in a related field such as hospitality, administration, facility/property management, business operations, organisation, time management, prioritizing, and the ability to handle a varied workload. You must also possess communication and influencing skills with the ability to develop relationships with suppliers, stakeholders, and management in person and in writing.

About JLL

Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services. Our company is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require any adjustments to our application process or would like further information on how we manage your data, please contact us.

JLL Privacy Notice: We take seriously our responsibility to protect the personal information provided to us. Generally, the personal information we collect from you is for processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.



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