Front Desk Receptionist Housekeeper

1 day ago


Sydney, New South Wales, Australia YHA Australia Full time

We are seeking a highly motivated and proactive individual with excellent communication skills to join our team at YHA Blue Mountains. This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service to guests, ensuring their stay is memorable and enjoyable.

About the role:

  • As Front Desk Receptionist, you will be the first point of contact for guests, responding to queries, resolving issues, and providing information on local attractions and services.
  • You will also be responsible for maintaining the cleanliness and organization of the front desk area, as well as assisting with administrative tasks such as check-in and check-out procedures.

About the housekeeping duties:

  • You will be responsible for maintaining the highest standards of cleanliness and hygiene in all areas of the property, including communal spaces, bathrooms, and guest rooms.
  • This includes replenishing linen, restocking supplies, and monitoring stock levels to ensure that we have everything needed to provide an exceptional guest experience.

The ideal candidate will have previous experience in customer-facing roles, preferably in a hospitality setting. They will possess excellent communication skills, both verbal and written, and be able to work well under pressure. Flexibility is also essential, as this role requires working 24/7 roster, including night shifts, weekends, and public holidays.

We offer a competitive salary of $50,000 - $60,000 per annum, plus benefits and discounts across the YHA national network of properties. Our company values diversity and inclusion, and we encourage applications from Aboriginal and Torres Strait Islander people.

Benefits include:

  • Access to exclusive discounts and promotions across the YHA network
  • A comprehensive employee assistance program, including wellbeing support and career development opportunities
  • Flexible working arrangements to balance work and life commitments
  • A dynamic and supportive work environment with opportunities for growth and professional development

About YHA Australia:

YHA Australia is a for-purpose, membership-based organisation that has provided affordable and sustainable accommodation to travellers for over 80 years. We are committed to creating a diverse and inclusive workplace culture that reflects our values of empowerment, accessibility, flexibility, and pride.



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