Vacation Ownership Resort Operations Manager

1 month ago


Airlie Beach, Queensland, Australia Travel + Leisure Co Full time

We are seeking a dynamic and experienced Resort Operations Manager to join our team at Club Wyndham Airlie Beach.

About the Role

This is an exciting opportunity for a Rooms-based professional with proven operational knowledge and experience to lead our resort operations team. You will have the chance to create memorable holiday experiences for our guests and owners, while developing your leadership skills and contributing to the growth of our company.

Key Responsibilities
  • You will oversee the day-to-day operations of the resort, ensuring seamless delivery of exceptional customer experiences
  • Liaise with various stakeholders, including staff, owners, and external partners to ensure smooth operations
  • Develop and implement strategies to improve efficiency and productivity in all hotel departments, with a strong focus on rooms divisions
  • Maintain accurate records, budgets, and reports to inform decision-making
  • Foster a positive work environment by promoting open communication, training, coaching, and development opportunities for employees
Requirements
  • You must have proven experience in managing resort operations, preferably in a high-end hospitality environment
  • Knowledge of current trends and best practices in F&B and hotel operations
  • Ability to build strong relationships with internal and external stakeholders, drive engagement, and achieve results through effective leadership and organisational skills
  • Ambitious and passionate about delivering exceptional customer experiences
Benefits

We offer a competitive salary package, including:

  • Estimated annual salary: $95,000 - $120,000 AUD (dependent on experience)
  • Professional development funding and career progression opportunities
  • Discounted hotel stays across Australia, Fiji, New Zealand, and other destinations
  • Subsidised private health cover upon successful completion of probation

About Us

At Travel + Leisure Co., we believe in creating unforgettable experiences for our guests and delivering excellence in everything we do. Our inclusive culture values fun, celebration, and support for one another, making it a great place to grow your career and build memories that last a lifetime.



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