Resort Operations Manager

3 weeks ago

Airlie Beach, Queensland, Australia Travel + Leisure Co Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the brand-new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO CHANGE THE FUTURE

At Travel + Leisure Co., you'll be part of a team that believes change can lead to exciting new destinations. How far you climb at Travel + Leisure Co. is driven by your talent and desire.

We are seeking a dynamic and motivated Assistant General Manager to join our team in a picturesque tropical destination. This is a fantastic 'hands-on' opportunity for a Rooms-based professional with proven operational knowledge and experience, as well as the ability to effectively interact with and service guests.

How You'll Shine

To be successful in this role, you will have:

  1. You will be a Customer Experience superstar with a passion for creating personalized and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations.
  2. Proven experience overseeing Food & Beverage department, preferably within a resort or high-end hospitality environment.
  3. Knowledge of current F&B trends and best practices.
  4. Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment.
  5. Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions.
  6. Ability to build strong relationships with key internal and external stakeholders.
  7. Eye for detail and an analytical mind.
  8. Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently.
  9. Effective leadership, organizational, and interpersonal communication skills.
  10. An open-door policy with the ability to train, coach, counsel, and develop employees.

How You'll Be Rewarded

Built your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:

  1. Professional development funding and career progression.
  2. Discounted hotel stays across Australia, Fiji, and New Zealand.
  3. Subsidized private health cover upon successful completion of probation.

Where You'll Begin Your Journey

Club Wyndham Airlie Beach has a relaxed, tropical North Queensland feel and boasts warm sea breezes and ocean views. Known as the gateway to the Whitsunday Islands, Airlie Beach is a beautiful mainland base for guests to explore the majestic marine playground, idyllic islands, and lush rainforests the destination has to offer.

Where Memories Start with You

At Travel + Leisure Co., hospitality is at the heart of all we do. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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