Resort Operations Manager

1 month ago


Airlie Beach, Queensland, Australia Wyndham Destinations Full time

We're seeking a highly skilled Assistant Resort Manager to lead our resort operations team at Club Wyndham Airlie Beach.

About the Role

As an Assistant Resort Manager, you will be responsible for overseeing the day-to-day operations of our resort, ensuring exceptional customer experiences and driving business growth.

Your key responsibilities will include:

  • Leading a high-performing team to deliver excellent customer service and exceeding guest satisfaction targets.
  • Managing all aspects of resort operations, including food and beverage, rooms divisions, and amenities.
  • Developing and implementing strategies to increase revenue and improve operational efficiency.
  • Maintaining strong relationships with key stakeholders, including owners, guests, and vendors.
About You

To succeed in this role, you will need:

  • A proven track record in resort management or a related field, with a focus on customer experience and operational excellence.
  • Strong leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Knowledge of current trends and best practices in resort operations, food and beverage, and hospitality.
  • An analytical mindset, with the ability to analyze data and make informed decisions.
About Us

Club Wyndham Airlie Beach is a stunning tropical resort located in the picturesque town of Airlie Beach, North Queensland. Our resort features 105 apartments, a large outdoor swimming pool, fitness center, and alfresco restaurant, as well as versatile event spaces for meetings, weddings, and special occasions.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range $80,000 - $100,000 per annum, depending on experience.
  • A comprehensive benefits package, including professional development opportunities, discounted hotel stays, and subsidised private health cover.
  • A dynamic and inclusive work environment that values teamwork, innovation, and customer-centricity.


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