Customer Service Representative

4 days ago

Dandenong, Victoria, Australia Rauland Australia Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Brand Representative across various Monash Health sites.

Key Responsibilities:

  • Develop and maintain close working relationships with clients and hospital staff
  • Educate patients on the product and services available to them, and successfully convert discussions into sales
  • Effectively troubleshoot and resolve any disruption to services
  • Adequately manage payment plans and collection of payments, escalating any concerns
  • Ensure all invoices, accounts, and reports are accurately generated, issued, and administered in accordance with necessary standards and regulations

Requirements:

  • Reliable transport and a valid driver's license
  • Flexibility to work various shifts, including days, afternoons, and weekends
  • Ability to work independently and as part of a team
  • Excellent customer service and communication skills
  • Proven experience in sales and customer service

What We Offer:

As a Brand Representative with Rauland Australia, you will have the opportunity to work with a dynamic and supportive team, and contribute to the growth and success of our company.

Our company values include a commitment to innovation, customer satisfaction, and employee development.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

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