Customer Service Advocate

1 day ago


Dandenong, Victoria, Australia Aussie Broadband Full time

Unlock your potential and take the first step in an exciting career with Aussie Broadband. Our customer service consultant role offers a unique opportunity to work in a dynamic and fast-paced environment, supporting our residential customers and contributing to their overall satisfaction.

The ideal candidate will have a strong passion for delivering exceptional customer experiences and a willingness to learn and grow with our team. In this role, you will be responsible for handling inbound calls, addressing technical and account assistance requests, and providing support through various channels.

Aussie Broadband is committed to fostering a culture of inclusivity and diversity, where our employees feel valued and supported. As a proud Equal Opportunity Employer, we celebrate individual differences and promote a workplace that reflects the communities we serve.

We are looking for someone who shares our values and is passionate about making a difference. If you have a background in accounts or customer service, or a strong interest in the world of IT and tech, we want to hear from you.

This is a full-time opportunity, requiring 37.5 hours per week, with a rotational roster between 8am and 12am, Monday to Sunday, and public holidays. We offer a competitive salary of $60,000 - $70,000 per year, depending on experience.

In return for your hard work, you can expect a range of benefits, including discounted internet services, mobile discounts, employee assistance programs, and opportunities for professional development and growth.

If you're looking for a challenging and rewarding career, apply now and take the first step towards joining our team.



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